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“Experience with Sales lady Suzanne was really good. The only objection I had was the set of sheets that I got as part of the free package were definitely not 5 star, maybe a 3 star. The mattress I selected is really different from what I have been sleeping on for 25 years or so. I like it fine but with any big change it takes awhile to get used to. I'm sure I will really like it in time.”
“Darla Bullock was our salesperson and we could not have asked for a better person to take care of us!
Thanks to Darla for our new mattress and her amazing customer service!!”
“Great experience. I was confused that the Mattress and frame was in stock at the store but I couldn't purchase it in store. The computer wouldn't let the salesman sell it. I was given the option to go to Houston to get it if for same day which was nice but a very long trip. Overall I really like the bed and mattress.”
“The sales associate was Maverick (League City Tx.) He was professional & took the time to explain product knowledge. We kept him working on Thanksgiving eve after closing time and he remained professional, never rushed us into making a decision. EXCELLENT SALES MAN!”
“Salesman was very knowledgeable and I appreciated his not pushing too hard because I already knew what I kind of wanted, Tempurpedic. Also, I the only customer at 12:30pm on a Sunday so, in and out in a flash!”
“We had excellent service, and were greeting as soon as we walked in. A very sweet lady named Krystal helped us and we were very pleased with our service and our choice.”
“The District Manager and the other worker which was a guy didn't get his name. But the customer service was a 10 out of 10. They was patient with us, showed us the different types of Matress. And walked us through the process.”
“Queen Vanity was very professional and great customer service!!!! They accommodated me on a big mistake I did , and was very very helpful!!! Love love my vanity set with my red chair ??”
“Alex and Mike helped me and facilitated me throughout the entire process and they didn't care about the time because it's almost 10 pm, which seems very good to me.”
10AM - 9:30PM
3931 Fairway Plaza Dr, Pasadena
Furniture Stores
“The staff are very helpful! Prices are good and I highly recommend this store! Thank you so much Henry! Came to get a new ac unit and it took very fast to complete everything! Again store was very clean, helpful, and efficient on getting what I wanted at a great price.”
“Man we have been looking since February, I know it took us some time. But we found the ones! Thank you Mikey! Stop overpaying, and start enjoying quality and comfort. Greatest person around since I met him! Keeps it infinity with you. If you’d rather throw your hard earned money by all means. But if you want to save more than a few bucks come meet my guy Mikey!”
“Jonathan and Simon were great! He helped my husband and I find just what we needed and it was in our price range. Bel furniture is always my first stop because I know they will have what I need.”
“This is my favorite store to go to for shopping for furniture. Everyone is friendly professional and very helpful! They have a great selection of mattresses and pillows too. Jasmin and Ahmed and the sales team worked with us till we found the perfect item for our home!! The office team is amazing too and very knowledgeable! Excellent costumer service! I highly recommend this Star Furniture location to everyone!”
“We love our Bassett furniture. The quality is exceptional. Jami came to the house and made sure everything we were buying was cohesive. Jami was amazing to work with!”
“Always great, professional service with AFW!! Nicest employees and delivery devices. Plus, great prices always and I love that they don’t hassle you when shopping!! Highly recommend!!”
“After owning my Lovesac sactional for a couple of months, I am pleased to say it was the right choice for my family! I have the great team at the Baybrook Mall location to thank for making our experience so positive. Kaylyn was an absolute superstar and is a big reason we chose to order directly from the store. She is so knowledgable, personable, and really helped guide us in the right directions when it came to designing our dream couch. Since getting our new sactional, we’ve already reconfigured it at least a dozen times to accommodate movie nights and game nights. And when it came time to completely switch up our living room setup, our couch was able to make the adjustment too. The versatility and adaptability of these couches is what drew me to the Lovesac brand in the first place, but the great experience at the store really cemented that this was the way to go. I am very happy with the quality of my couch so far and am looking forward to adding more pieces in the future from my friendly, local Baybrook Mall Lovesac!”
“I had a wonderful experience e today at Bel Furniture in Pasadena! Emely and Patty were super great, everything was afat and easy I can't wait to get my merchandise!”
“We shopped for several months for a quality outdoor couch and swivel chair. Looking at the big box home supply stores, all they had seemed rather low quality. We finally settled on a chair/couch set from Rooms-to-Go or Chair King. Though the sets at both stores were very similar, we really liked the set (and color) at Chair King better but it was more expensive so I was willing to settle for the set at Rooms-to-Go based on cost. After talking to the fine folks at Chair King, they were able to price match and we purchased the set from Chair King. We did feel that Wes and his manager (forgot her name) were very friendly and personable. Unfortunately, what we selected was not in stock and we had to wait 3 weeks but the set was delivered on the date originally stated. The delivery guys were nice and they unwrapped the cushions and place the chair/couch set where we wanted on our patio.”
“Angela was friendly, helpful and incredibly professional. We were able to browse and find what we wanted and then she helped us complete our purchase quickly. We were glad for the opportunity to shop onsite vs online.”
“Best antique store in Pasadena hands down, so beautifully organized and thought out. Fairly priced and the best customer service. Can’t recommend this establishment enough.”
“Fantastic build! Like, actually fantastic as in fantasy like. We absolutely love our pool! It was built well, and what little has occurred after the build (a light went out, the bridge got warped by wet summer) they've covered under warranty efficiently and thoroughly. The price we paid is reflected in the build quality and service. The timeline was reasonable and generally kept to (every big project gets schedule adjustments, it was all within expected limits). We were happy they took the time to do it right rather than rush to meet a timeline.Justin runs an amazing build. The pricing was very on par with similar offerings from other bids, but the high quality we got for the price was a huge relief! You never know what you are going to get with contractors until you've already paid in a lot, so we are glad this company fully earned the trust we gave.In a nutshell: Gorgeous high quality pool. Reasonable price similar to other bids. Great service after build completion. Warranty honored completely. Custom build followed to perfection.Pool pics below. Forgive my amateurish shots! It's cold out. Heated gunite saltwater pool (i'm using it right now in December. 78 degree pool, 104 degree hot tub, 40 degree outside temp! Took hot tub about 35 minutes to heat up). Working mini lazy river. Sun shelf.”
“They gave me a great deal on a bed and the base which I remember the base had a great warranty and I'm pretty sure it was a lifetime warranty but I do have a question if the owner reads these reviews I needed to see about how I would use that warranty due to the fact that I had a few of the bars that are detached from the base and sticking down towards the floor but still attached from one side just due to normal wear and tear. But other than that the staff the delivery personnel everyone was great and friendly and I will always use them before looking elsewhere. If you want a great price great service and great people this is the place to choose”
“Newell is AWESOME! The pieces here are gorgeous!! I bought my first, a custom entertsinment center 2 decades ago..it still looks like new and is in great shape. Over the years since ive gotten chairs, a dining table and more chairs for it, a custom bookcase center and most recently a custom desk. Excellent workmanship. Its nice to be able to still find quality furniture that will last a lifetime! Thank you Newell!!”
“If you're looking for a unique shop to visit, this is one for the books! They have everything you can imagine and more! Vintage, antique, gosh, even gifts, and James Avery!”
“Shamim was very helpful and allowed me to take my sweet time deciding on the furniture I wanted to get. She didn’t pressure me at all. Appreciate the great customer service!”
“This World Market is one of the best ones I have been to. It is large and spacious, nothing is crammed together. There are seasonal items for every season. My favorite was their Harry Potter display. Though somethings seemed expensive, I ventured to 5 Below later and their prices were the same.”
“Ruben was exceptional. Even when we didn’t quite know what we wanted, he remained helpful and guided us to the perfect dining room set for our family. Excellent experience and service!”
“Amazing deal and an added plus for having 25% entire store discount. My happy moment was when I noticed ALL lanterns were 50%. My most valued purchase was a huge wall mirror on clearance regular price $199.00 clearance price $69.00. Yep very happy customers.”
“Whimsy Boutique & More is an absolute GEM, right in my neighborhood! From the moment I walked in, I felt like I’d discovered a hidden treasure chest of style, charm, and pure good vibes. Every corner of this boutique is thoughtfully curated with the cutest clothes, home décor, gifts, and accessories—you can tell the owner pours her heart into every detail.
The customer service? Next level. Friendly, helpful, and genuinely passionate about helping you find something special. I walked out with the perfect outfit, a few unique gifts, and a huge smile on my face. Plus, their selection is always fresh and fun—every visit feels like a brand-new experience.
If you haven’t stopped by Whimsy Boutique yet, what are you waiting for?! It’s more than just a shop—it’s a whole experience. ??”
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“What an incredible experience. Dropped by to price a mattress/boxspring set for a family member in need. Kim quoted me an excellent price and I decided to purchase on the spot (which I never do). Everyone is so friendly. Excellent customer service and my family member is very pleased with the bed.”