The Verizon store in Seguin provides an exceptional in-person wireless experience. Customers report genuinely attentive and thorough service, with consultants who are friendly, knowledgeable, patient, and very helpful. Staff are customer service oriented and not pushy, taking time to explain different plans and answer all questions in detail. They offer advice for savings, find discounts on bills, and provide recommendations for accessory products that make sense. Assistance is fast and reliable, whether fixing phone difficulties, helping with upgrades, or processing a switch to Verizon for cell phone and home internet service. Customers frequently leave with new devices, added discounts, and a highly recommended experience.
I needed help with paying a split payment on a phone bill and these guys were able to figure it out without disabling autopay. I was able to get my phone bill paid. So thanks guys. I appreciate it. I highly recommend this store and the people who work here. Such great and helpful people.
June 2024
Damien Alexander really helped me with my situation , and saved me from stress of paying more , thank you again !
May 2024
My phone was locked and wouldn't shut off. The gentleman in the store used their magic fingera and had me on my way in 3 minutes!