Cricket Wireless Authorized Retailer offers a mix of customer experiences. Some customers report excellent service, highlighting friendly and knowledgeable staff who are helpful and attentive. However, there are mentions of inconsistencies in assistance, with some days having too little help. Despite this, many appreciate the quick and efficient problem-solving, particularly from staff members in Denison. Overall, the store is recognized for its good customer service and dedication to resolving issues promptly.
Chestina holt was amazing she set up my cricket app and HBO Max and was extremely helpful and just overall happy. She deserves a raise!!
March 2026
Exceptional service. The young man that waited on us, Jacob, is very knowledgeable, respectful, and professional. He helped us in record time while also helping other customers. Multitasking as he very professionally helped both customers respectfully. This is the store we will always use!!! Thank you Jacob!
August 2025
The store manager Susan was super helpful and very knowledgeable! Highly recommend using this store.
