Verizon in Sherman offers a range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store appointments, online orders for pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store has received high praise for its staff, especially for their professionalism, knowledge, and kindness. Customers have highlighted employees like Nate and Ray for going above and beyond, making the experience enjoyable and exceeding expectations. One reviewer shared that Nate was very relatable and attentive, turning a frustrating situation into a positive one. Ray was also commended for his excellent customer service, helping to turn a stressful visit into a pleasant experience. While most reviews are highly positive, some customers expressed dissatisfaction with Verizon’s fraud prevention, indicating inconsistency in service. Overall, the store is appreciated for its helpful staff and convenient service options, making it a reliable choice for mobile and internet needs.
Saved us time and money and came to this Sherman Verizon corporate store instead of an authorized location. Both John’s helped me out into getting a really great deal for an add on line. Making our family bundle affordable! Great service from these two gentlemen. Knowledgeable and patient! Thank you guys!!
April 2024
The experience I had today at the Verizon Store in Sherman, TX, could not have been any better. The professionalism, expert knowledge & kindness of Nate & Alec went above & beyond my expectations. I will drive out of my way to go to their location from now on! Five stars isn’t enough!!
December 2023
Ray was awesome. I wish I could say the same about the fraud prevention. Not happy with them or their logic. Verizon employees can't seem to tell fraud when they see it. Losers.
