“Was at this shop on 9/6/24. Arrived at aroubd 5pm on friday when they were just about to close. The team in the office and the shop were so kind enough to stay for one more hour just to get me back on my way. Ran into payment issues with company card so had to leave the truck there overnight. The team gave me a free ride to town so i could spend the night in a place with services. In todays world where kindness is rare, this people went above and beyond.”
“Great customer service! Mike, Larry and Craig were extremely nice and helpful. Had severe wheel / tire vibration issues with my F150. They answered my questions and eventually fixed the problem. Most professional shop in Lubbock area.
Highly recommend! ?”
“The service department is- across the board- courteous, helpful, and in my particular case, patient. As a farmers wife, certain seasons of the year call for Uber-like duty, IYKYK, right ladies?!! The people at Smith Auto get it- they understand the agricultural community and worked with me, and after longer than I chose not to say, I had my seat repaired quickly. I really enjoy taking my vehicle here for repairs or maintenance.”