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“Thank you so much to Diane V for helping get into a new phone so quickly! She was so quick and extremely patient in answering all my questions. I highly recommend”
“This metro store was awesome I got cool mobile just go and grab some cool gadgets you like it just Visit the store they will give you awesome deals I met pavan over there he throughing awesome deals excellent store I am satisfied with the delay and the people over there.”
“I went to the AT&T store yesterday to get a replacement shield for my iPhone. I had accidentally dropped my phone a few days ago and the shield that was on there cracked. Ray, that works at the store greeted me as I entered the store asking me how he could help me. He asked me a few questions about my iPhone, found the compatible shield for my phone and then in no time replaced my old shield with the new shield. Ray was great, friendly and professional!”
“Great store but the girl with all the piercings has poor customer service and it seems like she doesn't want to work cause when I needed help changing my payment date she told me I couldn't do it all I could do was a 72 hour extension but I easily went on the app and did it with no problem just have to go and pay in the store but everyone else is great in that store I just do not recommend asking for her help cause she will not do he best to help you”
“I had probably one of the best experiences to date here at the Atat SPM location. The manager James went above and beyond with his service and educating me in the plans I currently have and optiona I had to improve my current rates with each phone line in addition to adding a phone line as well. I really appreciate the service he provided. He answered all my questions, and I had many of them with patience and full detail . He had answers to all of them and never pushed or pressured me a sale onto me. I definitely will be back for any future phone purchase or plan change thru him. For whoever reads this I urge you to please go and see James. He will take care of you.”
“I like to thank Anthony from this location for his patience with my husband and I.... For going out of his way to help us set up my husband phone... Young man was polite and helpful....”
“My experience at this T-Mobile Store located inside H-E-B, was excellent. I was assisted by Helina and Emily. Both of these fine ladies went above and beyond to get me what I needed regardless of the time it took. They stayed behind after the store was closed to finalize my transaction and to answer any questions that I had about the business we conducted together. 10/10, would recommend highly!”
“⭐⭐⭐⭐⭐
I had an amazing experience at Metro by T-Mobile! Julie went above and beyond to assist me with finding the perfect plan and phone for my needs. Her knowledgeable and friendly service made the entire process smooth and stress-free. She took the time to explain everything in detail and answered all my questions with patience and professionalism.
The store is clean, organized, and welcoming, and the team clearly prioritizes excellent customer service. Julie even helped me transfer all my data quickly, which saved me so much time and effort.
I highly recommend this location for anyone looking for great deals, reliable service, and helpful staff. Metro by T-Mobile is lucky to have someone like Julie representing them. If you’re looking for the best phone deals with top-tier customer care, this is the place to go!
Thank you again, Julie, for your outstanding service! I’ll definitely be back and will recommend this store to all my friends and family.”
“I give this cricket store a 5 star they have a really great young lady working there that helped us get a phone and transfer everything over that was needed from an old phone I have,I've been with cricket for years they have great service and a variety of nice phones and reasonable prices, Thank You Cricket wireless and ty to the young lady who helped me today she was Awesome,We need more people like that in this world to make it a better place:)”
“I went there and found a good phone e at a good price. The employee was able to get my phone Sim card switched with no problems. I would recommend friends and family to visit this location.”
“So I found Doctorcell through google maps and read the reviews and they were all right! Sandra is a beautiful person, she’s very intelligent and personable and the absolute best!!!She went above and beyond to help me with my issue and fixed my old beat up, water damaged iPhone 8 with a cracked screen. She got it up and running in just a couple hours for a super reasonable price! The phone looks brand new and works great.She’s definitely my go to person for all my future electronics fixtures and needs.Oh and she does taxes too so that’s pretty cool!”
“I must say i am extremely satisfied with my every visit i make to the store unfortunately I got kids and there always breaking there tablets & Mishas customer service skills and a positive attitude.... you feel the love From her and her husband. Ms Nisha and mr.Alex.. So
If you're looking for a phone make sure you come down to metro on old perrsall rd. and five palms... promise they're the best and you will get a great deal promise....”
“This is my safe place! The staff is very helpful and sweet. Always willing to check inventory and walk you over! Target is rather new for me as a shopper, but the CVS within the store is convenient. Pharmacists are all gracious. The Starbucks is a nice touch especially when they can bring your drink to drive up pickup for your Target purchases.”
“The best AT&T in-store experience I've ever had! Anahi is such an asset to the store. She is very knowledgeable, extremely professional and beyond nice.”
“Thank you so much Mike for your time and patience! I appreciate you helping me out today with getting my account set up. If anyone needs help ask for Mike he is amazing!”
“James is an excellent manager. He is very well versed and knowledgeable. James was able to take care of an issue that occurred due to a computer error in my part. Even as he worked on my issue. He greeted customers when they walked in. His employees needed assistance he was there to help them.
I have been following James for the past 5 years. I will only go to the store he is assigned to. Don't care where he is. I shall follow him.”
“Felipe is and was wonderful and and excellent employee of and for Boost . Was very helpful and intuitive. Family friendly and suggestful. I definitely recommend this store. Thank you Felipe”
“Great customer service!!
I recently visited a Metro by T-Mobile store to purchase a new phone, and I had a great experience thanks to Zain. From the moment I walked in, he was friendly, knowledgeable, and very attentive to my needs. He helped me choose the right phone based on my preferences and budget, and made sure I understood all the features before making a decision. Zain’s customer service was top-notch, and he took the time to answer all of my questions without rushing. Overall, it was a smooth and pleasant experience. I highly recommend visiting this store and working with Zain if you’re in the market for a new phone!”
“Great customer service thru my business line Armando was 100% amazing setting up our account only thing is waiting on those credits to hit my account been 5 months of waiting”
“We came to get a new phone and( Nikki )was super helpful and friendly and made the process smooth and fast and save us a some money we will definitely be recommending this area to everyone I know 10/10 ⭐️⭐️⭐️⭐️⭐️”
“Wow. I was just here to make a payment and I witnessed the BEST CUSTOMER SERVICE by a Cricket Representative named Joann. The store was busy and she seriously went above and beyond in helps customers. I am grateful. To see this.”
“Crazy customer service Scion Irish customer service never had to struggle even to give my complaints very attentive thank you for everything you've done you made my day positive I appreciate you all thank you for your business most definitely I will referring you to my friends and family.”
“Celeste Ramirez, Lytle 110, has very extensive knowledge on her skills for cricket and she’s also very kind and efficient in her work, she help me for an hour with upgrading my phone. I wish there were more employees like her !”
“The lady who helped me was very knowledgeable about the various phones and service plans as well assisted me with transferring my service from Cricket to Metro.
Thank you!!”
“Omar was amazing, he was very transparent with everything. He broke everything down for me I knew exactly what I was getting he was super kind and understanding and walked me through everything he was wonderful I will be coming back to this store!”
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“This location has become my go-to store for customer and tech support. Elena was most helpful with a device issue, and she made every attempt to resolve the problem.”