The Home Depot in Southlake, TX, is more than just a hardware store. It offers a variety of products, including tools, appliances, outdoor furniture, and building materials, making it a go-to destination for local residents. Customers have noted significant improvements in in-store help, with employees providing real assistance and advice. Many have praised the exceptional customer service from staff members like Angel and Payne, who went out of their way to assist shoppers, even testing items and helping load purchases. Vanessa and Matt also received recognition for their dedication, waiting after closing time to ensure a smooth truck rental return. Despite some employees appearing less engaged on busy days, the store is still seen as a reliable source for hardware and home goods needs. Overall, The Home Depot in Southlake is committed to helping customers with their projects and providing a positive shopping experience.
Lowe's didn't have the soldering tips or grill replacement grates I needed, it only took ten minutes here to find both.
July 2024
Waited 10 min for someone to help me make keys - no one showed up so I left
July 2024
HD has improved their in store help! Shocker!!! Seriously, I got real help and advice. When I bought an item by mistake. They took it back no problem. Glad HD has finally started to change for the better.
