“Marc was so knowledgeable, helpful and friendly in my search for the best washer and dryer for my family. He made sure to cover all the important details so I will be happy with my purchase for years to come!! I will definitely return when I need to buy any appliance, tv, etc,.”
“I wanted to share what a great experience I have been having lately at the Southlake Home Depot.
John, Chris, and Jackie helped me pick up supplies for my son’s birthday and they were fantastic. They took the time to walk through options with me and really made sure I found everything I needed. It was one of those experiences where you can tell people actually care about helping rather than just pointing you to an aisle.
I also have to thank Sandra for helping me with a mulch order when I was not able to pick it up on time because of my husband’s schedule. She handled everything so kindly and made what could have been a hassle incredibly easy.
I grew up here and have always shopped at Home Depot. In the past there were definitely times when you might have to wait a bit for help or track someone down if you needed something. It never bothered me much because I have always liked their selection better than other stores.
Lately though something has clearly changed. I cannot walk into the store without someone asking if I need help. The associates are friendly, proactive, and genuinely helpful. It feels like people actually care about the customers and want to make sure you find what you need.
Whoever is leading that store right now is doing a great job. The difference in the level of service is noticeable and really appreciated.
Thank you to everyone at the Southlake Home Depot for making shopping there such a positive experience.”
“Great Service! I dropped by William Sonoma Southlake this morning to pick up an online order. The team was warm and friendly while they searched for my order. They took the time to learn a little about me and went above and beyond to redo their table display so I could have the last table runner.”
“My husband and I have never been to or done a cooking class before but Chef Monte made it the best experience ever !!! It’s truly incredible to watch how he handles 14 novice student chefs while teaching and explaining everything in depth and helping us all out. We will definitely be back to Sur La Table and hopefully with Monte!”