“I wanted to share what a great experience I have been having lately at the Southlake Home Depot.
John, Chris, and Jackie helped me pick up supplies for my son’s birthday and they were fantastic. They took the time to walk through options with me and really made sure I found everything I needed. It was one of those experiences where you can tell people actually care about helping rather than just pointing you to an aisle.
I also have to thank Sandra for helping me with a mulch order when I was not able to pick it up on time because of my husband’s schedule. She handled everything so kindly and made what could have been a hassle incredibly easy.
I grew up here and have always shopped at Home Depot. In the past there were definitely times when you might have to wait a bit for help or track someone down if you needed something. It never bothered me much because I have always liked their selection better than other stores.
Lately though something has clearly changed. I cannot walk into the store without someone asking if I need help. The associates are friendly, proactive, and genuinely helpful. It feels like people actually care about the customers and want to make sure you find what you need.
Whoever is leading that store right now is doing a great job. The difference in the level of service is noticeable and really appreciated.
Thank you to everyone at the Southlake Home Depot for making shopping there such a positive experience.”
“Several times I have visited this nursery and each time I was greeted by Teresa. She shared her thoughts and advice on my landscape issues. I am appreciative of her patience and expertise.”
“Mike's Garden Center has excellent customer service and an incredible greenhouse with hundreds of plants and trees to choose from. If you're looking to start a garden this is your one stop shop! They have an amazing selection of seeds to plant in whatever amount you need. Support a local business and not some big chain. Stop by Mike's today!”
“Awesome customer service counter staff. Izzy(spelling) was a huge help to me today purchasing the correct amount of mulch to make sure I was not purchasing more than what I needed.
Pricing is excellant compared to big box retail stores. The yard staff is excellent as well. I've never been to a stone and mulch facility as clean and organized as SiteOne. Ill certainly be back for all my outdoor projects.”