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“Amy and her team were so patient and helpful when I came to them with a mistake I made. (I put the wrong label on a package and realized it a week later). Amy talked me through how to handle it and it all worked out! Thank you, Amy!!!”
“I walked into this location and the line was nearly out the door, but I was quickly seen to have my package processed because of Max. He was awesome, quick, efficient and friendly. Made sure everyone was greeted and satisfied with their drop off. I was in and out in less than 8 minutes with a long line in front of me it was impressive to watch and see the line dwindled down fast. Thank you so much for the fantastic service.”
“This UPS store is absolutely fantastic—consistently delivering outstanding service! I believe I’ve made use of nearly every service they offer, and each experience has been top-notch. Most recently, I had an urgent need to get important documents from Flower Mound all the way to Portugal. They shipped on Monday, and incredibly, they arrived by Wednesday of the same week! That kind of speed and reliability is nothing short of amazing.
Thank you so much for your continued excellence over the years—and especially for going above and beyond this week. I truly appreciate everything you do!”
“I had to have important documents notarized. The lady named America helped me. She was outstanding ? God bless America!!!
God bless UPS!
William Jones ?”
“Khushi and Nook were fantastic! They were very knowledgeable, helpful and kind. They printed my project quickly and efficiently. I will definitely be a repeat customer.”
“A Hidden Gem in Bedford.
Nestled in the Kroger shopping center a great place not only for shipping, shredding and copying but notary, personal mailbox, makes Keyes and Gayle’s custom wreaths! Go check them out.”
“Dropped of a return package and young man who helped me couldn’t have cared less for helping me. Usually the two gentlemen who own the company are exceptional and friendly but this man was almost rude.
Not the same customer care. I love this location but this was an off day for sure for customer service. No thank you or any eye contact. Nothing. I know returns are probably a pain to deal with.
I will still do business here andI have been a good customer since they opened.”
“Has to be the best ever customer friendly UPS store in all of USA! Very knowledgeable and helpful representatives! They always service with a smile on their face!:)”
“1st went to the Denton loop 288 store, both of the girls at the counter were incredibly rude, I left w/o being helped because I do not tolerate b.s. went to the Highland Village store and Michelle was so incredibly accommodating. I always go to this location and never any issues. DO NOT use the Denton Texas UPS store offnof loop 288, the workers are very young, immature and disrespectful. Fix it UPS.”
“The customer service at this location is top notch! Sam was so patient and understanding of all my needs! She went above and beyond, exemplary service. I appreciate you Sam. Thank you great job!”
9AM - 6:30PM
2450 Lakeside Pkwy #150, Flower Mound
Mailbox Centers
“I'm glad to write a very positive review about my experience with project that I commissioned at "In the box back and shipping".
This was a Color print/copy of an art book. This project was highly individualized and required extensive computer cropping and preparation before printing. Tommy did outstanding job. The result expected my expectations. I highly recommend this place for any printing projects.”
“Had a very complicated usps label printing issue. Got help from Logan who persevered until he figured out a solution and was able to print the label successfully. Usually it’s a pretty easy process, but today something was off and
my multiple attempts to print the label just
weren’t working. Throughout the process he remained upbeat and patient and treated me like i was his most important customer of the day. : )”
“The gentlemen (Josh, Ozair and Dylan) that not only are employees at this UPS Store…but the run the heck out of this store!
One of the young that I have encountered on several occasions is Josh!
Yes, I had to find out what his name was because he is quite intelligent, knowledgeable and evermore a polite respectful gentleman.
He has never made me feel incompetent nor ignorant for my lack in knowledge when it comes to the IT part of things. I told him (and Ozair, his co-worker) that he has the patience of Job. I then asked him if he knew who Job was and his response was…”Yes, Madam”.
Continue to strive for Excellence Josh…you are sure to find it or Excellence will find you son.
Best regards,
Mrs. Taylor
***Tell your parents that they did an OUTSTANDING job!”
“I use this location frequently on my work days in Keller. Sherri W has been a great help every time I come in. She always has a smile, and I am so happy to have a friendly face help me!”
“Crystal and her team has always been friendly when I have come in, called or emailed. They helped us with name badges and printing. We appreciate the level of communication and working with small businesses.”
“Quick and quality service every single time. The people who run this store are incredibly nice and helpful. Highly recommend for all your copying and shipping needs!”
“We have had a mailbox here for several years to receive both personal and business mail. These guys provide consistently great service! They always handle things professionally and their prices are fair. I’m pleased to support this local business!”
“Came in here after I got my paycheck way later than expected. The girl behind the counter was super nice and made sure that I had the cash I needed! This place honestly cake in clutch yesterday! ??”
“I opened a mailbox with Emiley for my business, she was knowledgeable, helpful, and efficient. I was impressed with the small business opportunists they have available and will be returning for blueprints, and other printing needs.
Great staff. The owner Galoust is also very involved and has helped create a very comfortable environment for his staff and customers.
-North Texas Solutions”
“Probably a great place to do business but it would be appreciated if the accurate holiday hours were reflected. I just made a 15 minute drive out in the rain as it stated Christmas Eve hours open until 4:30 only to arrive and see it’s closed. The notice on the door states they’re closed Christmas Day, but doesn’t mention Christmas Eve so it’s a bit confusing.”
“The employees here are all so nice and friendly! This is my first cash checking place I’ve been to and I plan on only doing my business here so that should say something!”
“I’ve been to this UPS a few times,to mail packages to my son,it’s on my way home from work. The employees are very professional, I’ve never had to wait very long to get my package mailed, Excellent Customer Service. Today I met the owner John Burnette and his wife Lahoma,actually I was doing some plumbing repairs for them. Couldn’t ask for better people. Thanks John & UPS”
“I came to drop off a package not knowing my item needed to be taped and instead of them charging me, the front desk girl taped my item for free! She stated labels that say “customer packed” MUST be packaged and taped and if your return label says “No box no label” they can tape it for you no charge.
Aliza (I misspelled her name) was very kind, professional and helpful. She offered me free tape just this once since I didn’t know and saved me $7 from buying a brand new tape!”
“I have come to this UPS so many time for a great amount of returns. Not only this family owned but the employees are the absolute best!! They are very hardworking, kind, outgoing and have amazing customer service!! Sami is such a sweet person! Having been to other locations, I definitely recommend this UPS location by far!”
9AM - 1PM 2 - 5PM
6651 Watauga Rd #103, Watauga
Mailbox Centers
“Very nice and helpful people. A lot of reviews aren’t good but this is a small office with only 2 people working it so obviously it’s not going to be as fast but it is not usually packed at all so your in and out within 3-5 minutes.”
“This location has always been efficient and employees, professional. I do take away one star due to an employee. I’m not sure of her name anymore and I don’t know if she works there, but she was clearly having a bad day.”
“Came in on Saturday to a packed store with a long line. I came in to send snacks and gifts for my family that I brought back from Japan. When I got to the front, Blake was able to help me. I want to thank Blake for his customer service and making the process efficient. He helped me find the right solution that was the most cost effective!”
“I had one of the best experiences I've ever had at a post office here. The clerk taking my packages and kindly scanning them for me and giving me a receipt was courteous and informative. Well I've had a ton of good experiences with USPS clerks unfortunately not all of them are like this. It's very nice to see someone doing their job with excellent customer service skills.”
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“There are no other mailing service companies that I trust more with my shipments. I own an apparel company and it is critical that things are shipped, labeled and sent correctly. I’ve had numerous issues with other businesses, but never with Mail and Copy Shoppe in Southlake. I trust them with all of my business and personal shipping needs. They offer many more services than just shipping. The owner and staff are incredibly knowledgeable, professional, friendly, and always willing to go the extra mile. There is nowhere else I would take my business!”