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“Amy and her team were so patient and helpful when I came to them with a mistake I made. (I put the wrong label on a package and realized it a week later). Amy talked me through how to handle it and it all worked out! Thank you, Amy!!!”
“I walked into this location and the line was nearly out the door, but I was quickly seen to have my package processed because of Max. He was awesome, quick, efficient and friendly. Made sure everyone was greeted and satisfied with their drop off. I was in and out in less than 8 minutes with a long line in front of me it was impressive to watch and see the line dwindled down fast. Thank you so much for the fantastic service.”
“I recently visited this PostalAnnex for a notary service, and I couldn't be more impressed. The process was incredibly smooth and efficient. The staff member who assisted me was professional, knowledgeable about the documentation requirements, and made sure everything was executed perfectly. It’s a relief to have such a reliable and friendly one-stop shop in Bedford for legal witness needs and shipping. Highly recommended if you need a document notarized quickly and correctly!”
“I live in the middle of three UPS stores. This branch is by far my favorite. They know their products and consistently try to find the best solution for me. Nook is particularly helpful and always friendly. Whether I need shipping or a notary, she does a great job.”
“This UPS store is absolutely fantastic—consistently delivering outstanding service! I believe I’ve made use of nearly every service they offer, and each experience has been top-notch. Most recently, I had an urgent need to get important documents from Flower Mound all the way to Portugal. They shipped on Monday, and incredibly, they arrived by Wednesday of the same week! That kind of speed and reliability is nothing short of amazing.
Thank you so much for your continued excellence over the years—and especially for going above and beyond this week. I truly appreciate everything you do!”
“I had to have important documents notarized. The lady named America helped me. She was outstanding ? God bless America!!!
God bless UPS!
William Jones ?”
“I rarely leave reviews but Robin at this location is a rockstar and was able to get 4 different packages quickly handled for me to 4 different parts of the country. I was in a time crunch in getting out birthday presents, and so nice to have someone flawlessly handle so I could take a deep breathe and relax. She is very customer centric and knows her stuff, they are very lucky to have her!”
“can’t say enough about how grateful I am to the staff. I had to leave my Spectrum equipment with a note on the door because I was catching a flight and wouldn’t be returning to the States anytime soon. They saw the note and kindly shipped the equipment for me. I truly appreciate their help—thank you so much.”
“1st went to the Denton loop 288 store, both of the girls at the counter were incredibly rude, I left w/o being helped because I do not tolerate b.s. went to the Highland Village store and Michelle was so incredibly accommodating. I always go to this location and never any issues. DO NOT use the Denton Texas UPS store offnof loop 288, the workers are very young, immature and disrespectful. Fix it UPS.”
“Pedro helped my with my return/shipping on 12/8. He was so helpful and such a pleasure to work with. He explained all the steps and processes.
I’ll be happy to see him again?”
“The customer service at this location is top notch! Sam was so patient and understanding of all my needs! She went above and beyond, exemplary service. I appreciate you Sam. Thank you great job!”
“I LOVE THIS UPS store! The owners/managers are FANTASTIC! So helpful, so friendly, and great pricing. I drive out of my way to work with this UPS by my client's house, because they do a great job of taking care of my complicated printing needs! #1!!!!”
“Had a very complicated usps label printing issue. Got help from Logan who persevered until he figured out a solution and was able to print the label successfully. Usually it’s a pretty easy process, but today something was off and
my multiple attempts to print the label just
weren’t working. Throughout the process he remained upbeat and patient and treated me like i was his most important customer of the day. : )”
“I use this location frequently on my work days in Keller. Sherri W has been a great help every time I come in. She always has a smile, and I am so happy to have a friendly face help me!”
“We have had a mailbox here for several years to receive both personal and business mail. These guys provide consistently great service! They always handle things professionally and their prices are fair. I’m pleased to support this local business!”
“Quick and quality service every single time. The people who run this store are incredibly nice and helpful. Highly recommend for all your copying and shipping needs!”
“I see some the recent negative reviews and I have to state the opposite. I became a customer while the previous owners were in place. While some say they were kind, those owners left me hanging for weeks, phone calls were never answered & I had no way to get my mail…then suddenly, they shut down with no offer of support at all. I was more than upset to say the least. The new owners may not have the personality type some people prefer, but I would rather have someone who handles business and is responsible with my mail that I am entrusting them with safekeeping than someone “nice” who doesn’t care about me having access to documents that I need. I am grateful for the efficiency I have experienced with the new team and look forward to continuing my service with this store.”
“Came in here after I got my paycheck way later than expected. The girl behind the counter was super nice and made sure that I had the cash I needed! This place honestly cake in clutch yesterday! ??”
“Crystal and her team has always been friendly when I have come in, called or emailed. They helped us with name badges and printing. We appreciate the level of communication and working with small businesses.”
“Probably a great place to do business but it would be appreciated if the accurate holiday hours were reflected. I just made a 15 minute drive out in the rain as it stated Christmas Eve hours open until 4:30 only to arrive and see it’s closed. The notice on the door states they’re closed Christmas Day, but doesn’t mention Christmas Eve so it’s a bit confusing.”
“The employees here are all so nice and friendly! This is my first cash checking place I’ve been to and I plan on only doing my business here so that should say something!”
“I’ve been to this UPS a few times,to mail packages to my son,it’s on my way home from work. The employees are very professional, I’ve never had to wait very long to get my package mailed, Excellent Customer Service. Today I met the owner John Burnette and his wife Lahoma,actually I was doing some plumbing repairs for them. Couldn’t ask for better people. Thanks John & UPS”
“I have come to this UPS so many time for a great amount of returns. Not only this family owned but the employees are the absolute best!! They are very hardworking, kind, outgoing and have amazing customer service!! Sami is such a sweet person! Having been to other locations, I definitely recommend this UPS location by far!”
“I came to drop off a package not knowing my item needed to be taped and instead of them charging me, the front desk girl taped my item for free! She stated labels that say “customer packed” MUST be packaged and taped and if your return label says “No box no label” they can tape it for you no charge.
Aliza (I misspelled her name) was very kind, professional and helpful. She offered me free tape just this once since I didn’t know and saved me $7 from buying a brand new tape!”
“Fast and friendly service! Sami was professional, provided friendly customer service and was kind. Thank you Sami. I was already having a bad allergy day and you made my transaction easier!”
“This location has always been efficient and employees, professional. I do take away one star due to an employee. I’m not sure of her name anymore and I don’t know if she works there, but she was clearly having a bad day.”
“Very nice and helpful people. A lot of reviews aren’t good but this is a small office with only 2 people working it so obviously it’s not going to be as fast but it is not usually packed at all so your in and out within 3-5 minutes.”
“I had one of the best experiences I've ever had at a post office here. The clerk taking my packages and kindly scanning them for me and giving me a receipt was courteous and informative. Well I've had a ton of good experiences with USPS clerks unfortunately not all of them are like this. It's very nice to see someone doing their job with excellent customer service skills.”
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“The Mail & copy shoppe did an AMAZING job with a specialized lamination job on my daughter’s artwork for a project. They took special care, did a test run to find the best application and made it work!!!! We really appreciate the customer service and care they took. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”