United States Postal Service
Post Offices,
Shipping CentersHours:
300 State St, Southlake TX 76092 Hours
About United States Postal Service
The United States Postal Service location at 300 State St provides secure, reliable, and affordable delivery and retail services. This location offers walk-in passport services, which receive frequent praise. Reviews describe the staff as friendly, efficient, helpful, nice, patient, knowledgeable, and well-trained, contributing to pleasant and excellent service experiences. The passport process requires preparation; customers are advised to arrive early for appointments, have correctly filled paperwork ready—noting specific form requirements for gender—and to be respectful as workers operate on a strict schedule. For walk-ins, there is no guarantee of service, but arriving early increases the possibility, though a wait of several hours should be expected. The workers are commended for managing lines efficiently, multitasking to keep things moving quickly, and providing smooth, hassle-free assistance. Overall, the location is recommended for its great service and true heroes among the staff.
Most Recent Reviews
May 2025
Staff was friendly and efficient. One of my most pleasant USPS experiences. Rebant was a great employee to interact with!
April 2025
Self service wouldn’t let me input an address I tried to figure it out for like 15 minutes— the line had over 25 people in it with one person at the counter taking his sweet time. I just left. Would never come to this one again extremely busy it was ridiculous. What a waste of time driving over here
January 2025
Excellent service, people are trained well and knowledgeable, and even if there is a line, it moves very quickly. If someone needs to fill out a form, they ask them to move over and they take the next customer(s) until the one with the form is ready then they get back to them. I like a Post Office where the workers can...
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