Planet Ford Collision

Auto Repair, Auto Parts
Hours: Planet Ford Collision is a business that has received mixed reviews from its customers. While some customers have had positive experiences, others have faced challenges with the timeliness and communication of the repair process. One customer, who initially faced a delay in the repair of their vehicle, was eventually assisted by Becky, who took over the account and provided excellent customer service. Becky kept the customer informed, ensured the job was completed correctly and in a timely manner, and made sure the customer was satisfied with the finished work. Another customer, Louis Sterling, praised the great communication and customer service they received during the repair of their F150. Similarly, Jose Chavez was commended for his ability to get the job done. However, some customers have also noted areas for improvement, such as communication and the balance of tires after the repair. One customer experienced an issue with their vehicle's fuel tank being emptied during the repair process. Overall, the reviews suggest that Planet Ford Collision provides a mixed level of service, with some customers receiving excellent care and others facing challenges. The business appears to excel in certain aspects, such as the professionalism and expertise of its team members, but could benefit from improving communication and attention to detail during the repair process.

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1. Spring, Texas