Planet Ford Collision

Auto Repair, Auto Parts
Hours: Planet Ford Collision has received mixed reviews from customers regarding their service. Many customers highlighted the excellent communication and customer service provided by staff members like Becky and Louis. They appreciated being kept informed about the repair process, which helped build trust and confidence in the service. Becky was particularly praised for her honesty and dedication to ensuring customer satisfaction, turning a negative experience into a positive one. Customers noted that the quality of the repair work was generally good, with vehicles running well after service. However, some issues were reported, such as tire balancing problems and concerns about fuel levels upon vehicle return. Additionally, a few customers mentioned a need for improved communication, especially in the initial stages of service. Overall, while there were some challenges, the professionalism and commitment of the team at Planet Ford Collision, particularly from staff members like Becky and Louis, have led to a generally positive impression among customers, making them feel valued and supported throughout the repair process.

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