Shell Federal Credit Union has received positive feedback for its efficient services and helpful staff. Many customers have experienced quick and easy processes when refinancing loans, with some noting significant reductions in APR and monthly payments. The staff, including members like Thuy and Justin, are praised for their assistance and friendly approach. While some customers have mentioned concerns about payment methods, overall, Shell FCU offers a rewarding experience for both current and new members, making it a recommended choice for banking services.
I refinanced a vehicle loan with Shell FCU. They don't accept ACH payments. The only option is to link my bank acct with their app which gives them access to my acct balance. Nope. Im forced to mail my payments to their Deer Park branch.
April 2023
Thuy made my mother's auto refinance so easy and quick! Bonus $250 was in her Savings that same week! I will be opening an account with Shell FCU soon! You are awesome Thuy! Thank you!!
March 2023
They give the best rates with so much ease. But after approval its hard to get question answered they are so busy.
