Ulta Beauty is a leading beauty retailer offering a wide range of products from over 500 brands. The store provides various services, including hair, skin, makeup, and brow services, as well as ear piercing. Customers often find staff helpful and friendly, with employees frequently offering assistance as soon as they walk in. Many praise the helpful suggestions for makeup and skincare without any pressure to buy. Customers can spend hours exploring the amazing product choices, feeling they get more than what they pay for. Staff are often knowledgeable and willing to make recommendations, going above and beyond to help customers find what they need. For example, a customer received a perfect haircut from Evan, who is described as a perfectionist, and noted that every visit includes a warm greeting. Others shared positive experiences with employees like Jamie Baker and Genesis, who made them feel comfortable and provided helpful tips for makeup beginners. Despite some reports of issues with store maintenance and occasional poor service, Ulta Beauty strives to make a positive community impact through its Conscious Beauty initiative, offering products with sustainable packaging and clean ingredients.
Aetna (my apologies if i mispelled her name) was awesome. I was originally looking for Summer Fridays, but learned thats only a sephora item. She was thorough and had outstanding customer service. I purchased COSRX and very excited to use it. 🖤
December 2025
Jamie was really helpful and she helped us pick out good products. Thank you for your time, Jamie.
November 2025
Very nice workers and they always have the items my wife & daughters want!
