Apple First Colony Mall is a popular tech store that has received positive reviews from its customers. According to the reviews, the store's employees are known for their professionalism, friendliness, and exceptional customer service. One customer, Girren, was particularly impressed with the level of care and attention he received while dealing with a complicated issue with his phone. The employee who assisted him, Girren, went above and beyond to ensure the problem was resolved, even coming in when he wasn't scheduled to be available. The customer appreciated Girren's patience, expertise, and genuine concern for their satisfaction. Another customer, Syed, was also praised for his friendly and accommodating nature, as well as his ability to meet the customer's needs. The reviews also mention other employees, such as a kind young man with dreads and a nose ring, and Nikki, who were all described as having a positive attitude and thriving in the busy environment. The store's ability to handle trade-ins was also highlighted, with one customer, Valeria, going the extra mile to ensure the customer received the proper trade-in value for their old device, even when the initial estimate was incorrect. Overall, Apple First Colony Mall appears to be a well-run and customer-focused tech store, with a team of dedicated and helpful employees who strive to provide an exceptional experience for their customers.
Basel was extremely attentive, friendly and professional.
November 2025
The service was fast and the associates were very helpful.
November 2025
Employee name Syed was very friendly and accomadative. He is very pleasant and tried to meet my needs with the phone. I would recommend him to be recognized for his professionalism and the ability to meet the needs of the customer. I was very pleased with his ability and willingness.
