Discount Tire in Sugar Land is a trusted neighborhood tire and rim shop that offers a wide selection of tires and wheels, including popular brands. Located conveniently off US 90 Alt., the store provides various services such as tire installation, rotation, balancing, flat repairs, and free air pressure checks, helping customers get back on the road quickly. Customers appreciate the option to order tires online and schedule appointments, which streamlines the process and saves time—many report being in and out in about 30 minutes. The staff at Discount Tire are known for their helpfulness and friendly service. Several reviews highlight employees like Ariel, Cecil, David, Paul, and Kyle for their professionalism, honesty, and willingness to go the extra mile. Customers feel confident that their vehicles are in good hands, and they value the staff’s genuine effort to provide top-tier customer service without unnecessary upselling. Long-term customers praise the store’s reliable warranty, consistent quality service, and the ease of making appointments in advance, with many expressing loyalty after numerous visits. While most experiences are positive, some reviews mention minor issues such as a tire being installed inside-out, which was disappointing given the shop's specialty. Despite this, the overall reputation remains strong thanks to attentive staff members and quality service. Discount Tire continues to be a dependable place for tire and wheel needs, known for friendly staff, good communication, and a focus on customer satisfaction.
Little slow up front, probably too much pressure on upmh, nothing they can do. Cecil was pretty based. Decently quick, should definitely have a jack bay open for easy stuff when it’s not 15 cars down. 🤷🏻♂️
July 2024
Discount tire is my go to great warranty, service is fantastic as a previous Automotive shop owner. I have purchased hundreds of tires at Discount, ordered ahead made appointments in advance. Never a problem at any location I've used
June 2024
Shoutout to Kyle! He’s got amazing customer service and went out of his way to help me find some tires. I appreciate the honesty and how friendly the entire staff is. Even though there a large wait on Mondays, everyone does a great job of communicating where the wait times are at.
