Mercedes-Benz of Sugar Land is a family-owned and operated dealership that has been in business since 2003. The dealership is known for its cordial and friendly environment, as well as its commitment to providing the highest standards of excellence in selection, service, and premium facilities. The dealership understands the importance of vehicle ownership and has partnered with several local businesses to offer its customers exclusive lifestyle opportunities through its "First. Class. Access." client benefit program. Customers have praised the dealership's staff, particularly Pete Sanchez, Rahim, and Carlos, for their exceptional customer service, patience, and genuine care in helping them find the perfect vehicle. Customers have also highlighted the dealership's commitment to resolving any issues they may have encountered, such as the case with a customer who had a poor experience at another Mercedes-Benz dealership. The customer reached out to the parts department and was assisted by Crystal and Bochito, who helped address the cosmetic issues with the vehicle in a fair and efficient manner. Overall, Mercedes-Benz of Sugar Land has consistently delivered a premium experience to its customers, earning praise for its selection, service, and dedication to ensuring customer satisfaction.
The best Mercedes dealership around the Houston area! Aydin has helped me find my last 2 cars. He is knowledgeable and makes the car buying process fast and easy. Thank you Aydin and MB Sugarland for my new car!
November 2024
Pete Sanchez helped me, he was very very good, without any problems or complications, excellent service.
November 2024
Cameron is the best. He is thoughtful and friendly. Highly recommend him if you want new cars.
