Cricket Wireless Authorized Retailer is known for its excellent customer service and friendly staff. The manager and employees are described as kind, patient, and helpful, providing assistance with various needs, from setting up phones to switching services. Customers appreciate the compassion shown during difficult times, as well as the staff's willingness to answer questions and find affordable plans. Many reviews highlight the positive changes in service, noting that the once-dreaded visits have become enjoyable experiences. Overall, this location receives high praise for its supportive atmosphere and effective solutions, making it a recommended choice for wireless services.
The manager is awesome! I went to the Greenville location and they said they couldn't help me so I came to the Sulphur Springs location and the manager was so nice and helped me!! Thank you!
January 2025
The manager was super helpful and helped me setup my phone after a network change.
May 2024
They don't always give us what we want but they work with us
