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“I don't understand any review that complains about customer service here. ALL of the staff was super friendly, fast and attentive. I needed a rare bolt for my paddle board fin and they gave me multiple options. I almost didn't come here because I was worried about being treated badly as a woman, but nothing was further from the truth. Thanks so much!”
“Great service! One of the managers (Andrew) was professional, very helpful and showed his genuine appreciation for a school garden project I was working on. Thanks!”
“What a special place and person. She’s very dedicated in the cultivation and care of several species of running bamboo, and her pricing is great too. I had a great experience selecting some choice pieces for my fukuro shinai. She hand cuts all her pieces with a nice Japanese back cut saw.
An important note too is that if you need green bamboo, brand new out of the ground, she’s the best game in town. Anything you buy online will almost certainly be kiln dried, which for some applications is not ideal. Here, even the dry pieces will have dried naturally.”
“Went to McCoys Mother’s Day event. We’ve come to various events over the last couple years. Employees are always so nice and everything is set up great. Thank you!”
“I called the store looking for shingles. Their phone customers service was very helpful and they pointed me to the correct McCoys store to find what I was looking for.”
“Love coming here for all my roofing needs, the staff is helpful and knowledgeable. Joey and Halie always go above and beyond to make sure we have everything we need to complete the job.”
7:30AM - 4:30PM
6320 E Stassney Ln Bldg. 5, Suite 500, Austin
Building Materials
“I was a little intimidated at first, being a total newbie with hardwoods but one of the reps took me under his wing and showed me around the warehouse and explained how everything worked. So I fumbled my way around and picked my wood, got processed and loaded into my car. They were kind enough to cut the longer pieces to fit in the back of my sedan. It was a learning experience for me but I left the place with a massive smile on my face and some pretty cool wood for my project.”
“A desk that has clearly spent long hours honing its skills. If it isn't already, it will most certainly become a leader of desks, a desk of historical relevance, a desk far surpassing even Catullus' desk.”
6:00 AM - 9:00 PM
8000 Shoal Creek Blvd, Austin
Building Materials
“Pro services at Lowe’s is similar to Home Depot, but I think I prefer the Home Depot program a little bit more, even though I prefer Lowes as a store over Home Depot. I feel like the parks are a little bit better at Home Depot, at least at the level that I am at.”
“I've delivered here four maybe five times now. I've arrived between 11am-3pm. Each time have been in and out.Will be arriving there tonight, to be ready to unload tomorrow. We'll see what it's like first thing in the morning. I'm expecting some chaos already as it is with similar places. Will write an updated review tomorrow.Stay safe.”
“Very nice place staff is very friendly and helpful. I am here delivering a load.Forklift guys are awesome. Just a quick note; receiving hours are from 8 am to 2 pm.”
“Went in to try on some new occidental leather carpenter tool bags i saw online. Jesse allowed me to try the whole setup so I could confortable make my decisión.”
“What a great experience! I stopped in today to pick up some stainless steel nuts. I described the application that I was using them for (holding on an exhaust manifold) and the extremely knowledgable, good-humored, and lovely young woman recommended stainless / nylon lock nuts, while dismissing lock washers as junk. She educated me about galvanized vs. zink plating, how the nylon locking do-hickey worked, and I walked out the door with exactly what I needed in under 5 minutes. In an era where big box stores with commoditized customer service, it's refreshing and reaffirming that the craft and care of "the hardware store" is alive and well at Fastenal. The selection is excellent, and the prices are reasonable. I look forward to the next time I need hardware.”
“Had a great experience at Action Gypsum Supply in Austin. Nash was extremely helpful, knowledgeable, and took the time to help me with everything I needed. The whole team was welcoming, professional, and made the visit smooth from start to finish.
You can tell they really care about taking care of their customers and keeping contractors supplied with the right materials and tools. Solid atmosphere, helpful staff, and great service overall. Definitely recommend stopping by if you’re in the drywall or construction industry. ?️”
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“Incredibly kind staff who were willing to go out of their way to help us with fixing something! Thank you to Randy and Johnathan for being so nice, helpful, and easy to work with! 12/10 recommend this company and the people who work there!”