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“Sadie, a customer service representative, at this particular location was AMAZING. She’s been working for Home Depot for 12+ years and has worked in all departments, consequently, she has great product knowledge in many areas. Today I had some plumbing opportunities and I ran into a gem of a customer service representative to help me find tiny needle nose pliers and a tiny flat head screwdriver to repair a disconnected water hose from the shampoo bowl/basin drain exit. I even bought an extra ring used to fastened the hose on the drain should the old one give out while I try to repair this issue. Just wanted to give a shoutout to Sadie in case any of her supervisors/colleagues see this review…she was super helpful! I’m going back to that location next time I need to fix something and I have questions. Thank you, Sadie.”
“Tri-Supply truly stands out as a one-stop shop, and the experience is elevated even more by the people behind it. Our team works closely with Molly Preece on doors and molding and Janeen Sager on lighting, and the feedback across the board has been consistently positive
What really makes Tri-Supply special is how well their team understands the builder and designer workflow. From product knowledge to communication and follow-through, everything feels streamlined and intentional. It makes the process easier not just for us, but for our clients as well.
Beyond the impressive selection of millwork, lighting, appliances, doors, windows, and trim all under one roof, the service is thoughtful, thorough, and reliable. Tri-Supply feels less like a vendor and more like a true partner, and that consistency across their team is what keeps us coming back.”
“Today I bought a few things at Lowes, a few people I encounter were helpful & polite but in the wood department a gentleman name Kody helped me cut the wood I had into even pieces, he took his marker & measuring tape to make sure it was even, 1 of them was cut into 3 pieces and he even used his phone calculator to get it done to perfection.
This is the kind of service that creates loyal customers that will refer the company to their friends & families, Kody is an asset to Lowes’s.
Great job management, thank you!”
“I've never had any issues with Jim's demeanor (per some of the other reviews) - he's always been pleasant to communicate with and very helpful. He's my go-to for Rubio Monocoat products. I've also purchased some Marmoleum for a project of mine.”
“As an interior designer, I value professionalism and expertise, and Chrissie Berkley delivered both! She was a pleasure to work with. Knowledgeable, attentive, and made the process effortless. Highly recommended!”
“Henri in the Tool Rental Department is a rare gem, we came unprepared to rent a truck and he helped us solve every problem we had with a smile on his face. Shoutout to Henri, we really appreciated the experience 🙏🏼”
“I always find what I need here, whether it’s tools for a new project or gardening supplies. The staff is super helpful and knowledgeable, making my shopping experience much easier. Love the variety of products they offer!”
“Customer service here is stellar. Mary, Aaron, and 2 other people (so sorry I forgot your names!!!!) helped me with a simple return and a clearance microwave— I was not a big spender here, but still treated like a queen. THANK YOU SO MUCH.”
“Hands down this Lowe’s has the best garden center, Ms.Mary from the garden center is so polite and courteous, she always has a smile , always ready to help. She is the plant the goddess. We coming back on pay day!!! Thank you. Ms. Mary I hope u get a raise !!!!”
“This store is always busy but the associates are always friendly and knowledgeable. I have used the self service but still prefer the one on one with the cashiers especially Juanita”
6AM - 10PM
8801 I-35, Austin
Home Improvements
“I've been to this home depot a few times, especially for gardening tools and buying plants and soil for my backyard. It's as any Home Depot should be, with a wide range of selection and is well maintained. However the location can make it stressful due to the construction around the entrance and the heavy traffic. I also would prefer they had a better selection of perennial plants. For instance, they only had Spanish lavender rather than the tougher, longer lasting phenomenal lavender which would be more appropriate for Austin's climate. So if you're looking for a better variety of plants I would recommend visiting a local nursery. For home improvements this Home depot does the job. Staff was for the most part very helpful except for one employee who even refused to check in the system if they had the plant I was looking for in stock. I would also recommend they carry expanded shale for the clay soil here in Austin.”
“Ossian was very friendly ( y muy guapo ;-) and the best bartender experienced , he make me what we will call it a “Carolita” a Jamaica Mezcal Drink ,
Lovely, he like it and i did enjoy so much .
Thank you Ossian and co-workers to make my visit to Tak so inmemorable .
My best time it’s by myself and find new friends .
(NOTE: only when I’m not with my husband that i miss so much )”
“Chris from Paint was phenomenal. He walked me through my entire project step by step providing detailed advice and helping me purchase several things i’ll need for the project. It’s clear that he loves helping others and i’m very grateful for his help.”
“The marble, beady eyes of the hammerhead shark plush pierced my soul. I was compelled by some force to pick it up. $4. A brief flash of logic- what are you going to do with this? Why spend your money on this child's toy? It's been 21 years since that shark bit you, let it go. Am I to let it go? The summer of hospital stays, learning to walk after weeks in the bed, the hobbling of my hops in basketball? But on the other foot, I had a fun fact about myself, and enough personal essay material from that fateful day to write dozens of different takes on the story from 2nd grade to college. No, I won't let it go. It's a part of me, even if it ripped off a part of me. I was bitten by a hammerhead, and I will own a plush of the animal now. The predatory fish is long gone by now, and some day all memory of that day will fade with me and those who know. But perhaps a great great grandchild will find the toy in an attic, ask their parents about it, hear the story. Maybe draw a picture of that kind stranger who carried me up the beach, or my sister using her shirt to staunch the bleeding. Perhaps they'd be in awe that a doctor saved my life and study medicine, or perhaps they'd vow vengeance for past wrongs and become a shark fin fisherman... Maybe the shark, too, passed a lesson down to its offspring- a taste for red meat.
Also got a nice TV stand for a good deal. 5/5.”
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“We are very pleased with the technicians who diagnosed the problem, the sales staff who explained everything for the replacement cost and the installation team who removed the old A/C and installed the new A/C”