We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
First time with Bank of America. Tina helped us open our accounts. Very nice and knowledgeable. Appreciate the great customer service. Dena J & Robert M.
October 2024
It’s 11:30 am and no one answers the phone in Temple, Waco or Dallas. I’ve tried multiple locations, over 12 times. My credit union always answers. I am so happy I’m not a customer.
March 2024
I was a victim of bank jugging, apparently this bank is cased often. BOA won't give video footage to the police without jumping through a bunch of hoops. Some even think bank employees are a part of this. No efforts to help, to prevent, and are aware this happens there.