Spectrum Store in Temple, TX, located at 3034 S. 31st St., offers a wide range of services, including broadband Internet, mobile plans, and cable TV. Customers can visit the store to shop for Internet, upgrade services, pick up or return equipment, and pay bills. The customer service at this location has received positive feedback, with many praising the polite and helpful staff. Even during busy times, like having several customers in line, visitors report relatively short wait times and efficient service. Reviewers appreciate the clean environment and comfortable seating while waiting. Staff members, including individuals like Keaton and Tatyana, are noted for their professionalism, knowledge, and kindness. Many customers feel well taken care of, whether they are switching plans or resolving issues. Overall, the Spectrum Store is recognized for its excellent customer service, competitive pricing, and a positive shopping experience, making it a preferred choice over larger competitors like AT&T and Verizon.
Very knowledgeable and courteous. Assisted with all questions and answers.
April 2025
This location has always been good, but NOW it is GREAT!!! The staff that work this location are professional, personable ,knowledgeable and most of all kind. Yesterday I met one of the most kindest young man. Chris Horn I pray blessings and blessings over you!!! Keep being kind and patient. God is going to bless you!
March 2025
Really cool folks here. As far as I can tell, spectrum has a leg up over big names like AT&T/Verizon in the area because they are phenomenal in three areas: services provided, customer service, and price.