Cricket Wireless Authorized Retailer is a reliable and customer-focused wireless service provider. The team is known for their exceptional customer service, with representatives like Tatiana, who are praised for being pleasant, patient, and attentive. The staff is bilingual, catering to both English and Spanish-speaking customers, and they are always ready to assist with any needs related to affordable family plans and great phones. Customers have had positive experiences at this location, with the Texas Blvd. store being particularly commended. The manager, Kenny, and his team are described as polite, professional, and knowledgeable, going the extra mile to resolve issues and ensure customer satisfaction. Customers, including a satisfied senior citizen, have expressed their appreciation for the excellent service they have received. Overall, Cricket Wireless Authorized Retailer is a reliable and customer-focused wireless service provider, offering affordable plans, great phones, and a team of dedicated and helpful representatives.
Tx BLVD Cricket guys were super helpful and got everything switched over and even bought new phones. We had oringinally gone to the Mall Dr store and they were not helpful and said since we had AT&T already they couldnt help us. Well now we are switched and will be saving almost $100 on my bill monthly thanks to the guys... read full comment
December 2023
Kenny is the best at this location, he's helped me multiple times and is always fast and friendly! Highly recommend
October 2023
Kenny was very nice and helpful. All retail employees could take pr skill lessons from Kenny.
