{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Ours was a difficult service because we were transferring multiple devices from another carrier as well as initiating 5G wireless modem service.
The carrier we were coming from had within probably a day before we arrived at Verizon Russell contracted Starlink to manage their Customer Service. Apparently part of the adjustment between T-MOBILE and Starlink was that all T-MOBILE cell phones in certain areas were defaulted to use Starlink Satellite service for calls instead of T-MOBILE cell towers.
So even though we had an authorized account transfer code, T-MOBILE for some reason locked a device we had paid cash for at T-MOBILE in Houston.
I could go on and on about additional obstacles tuat existed but Kaylyn had a professional response and matching tech resolution to every obstacle pur scenario presented.
We'd never been your store or met the Manager Kaylyn Anthony before this past Saturday but she hit it out of the park for us.
We live in Houston but my mother lives in Atlanta, TX and is on out plan. Mom is pretty tech savvy for someone who will be 80 in December but that's why we wanted to make the switch for 3 of thec4 phones in Texarkana so mom could get her new phone and hopefully have a friendly face to walk her through anything new.
And it went great.
The 4th phone (the last of the 6 children still in our plan) is transferring her phone today in Houston.
Whatever you do for exceptional managers and great employees, please see that you do that for Kaylyn.
I'm an IT director for a global company with headquarters in Houston and I was impressed. BTW ... she was able to assist with multiple other customers as they arrived on site at the Verizon Russel location there. She leveraged Dakota who has also apparently been well trained by her.
Sincerely,
Benny and Kimberly Camp”
“The prices are great the workers are very helpful with smiles on their faces and they even worked with me on a price especially the lady named April she helped me I will be returning their for stuff I need”
“Enjoyed getting my new iPhone 17 promax with the help of Kobe. He was so kind, helpful and patient in setting up my new phone and putting my new screen protector on. He even saved a toddler who ran out the door. Was very impressed with his customer service. Will be back!”
“Not sure of her name but the lady was very helpful with my switch to metro I even got a really nice tablet for a great discount because of her. Thanks a lot I will definitely be back to get that 16”
“Friendly employees. Good variety of most all products at moderate prices. Good location but very bad traffic problem around this strip center -especially around lunch time, also traffic 5-7pm daily. it’s a slow and difficult task to get in and out by car. Many accidents happen right here so be careful.”
“I KNOW A WOW CUSTOMER SERVICE REPRESENTATIVE. TATIANA WAS PLEASANT, PATIENT, AND SHE GREETED ME WHIL HELPING A CUSTOMER TO LET ME KNOW THAT SHE WOULD BE WITH ME SHORTLY. I DIDN'T FEEL INVISIBLE WHEN I ARRIVED. The team is only as good as the Coach. She would make a great DALE CARNEGIE CANDIDATE TO TRAIN IN CUSTOMER SERVICE. Word of mouth is the most productive Marketing Tool. Thanks Tatiana because I was about to kick CRICKET to the CURVE. SINCERELY, A SATISFIED SENIOR CITIZEN. TGBTGLORY AND AKTLORDFIRST ?”
“They were shorthanded, but eventually helped us out. We were there to buy a laptop. They had a good selection.
The next time I went there an associate asked me if I needed help finding something and I turned toward him and said yes I need to find.... Then he broke away and started talking to other stuff. I had to go find it myself.”
“Hands down the best audio store around! ES Mobile installed a sound system in my Jeep, and my SXS. After my buddies seen the quality of work they did, they dropped theirs off. These guys are very professional at what they do and invest their money into equipment to make it better. They may be hard to reach, but that's only because they have all hands on deck to ensure everyone makes their ride! Thank yall for doing great work!”
“I had my baritone guitar setup there. They were quick, friendly and did a great job at a great price. Next time I'm in the area I'll bring more guitars for work! Highly recommended”
“I love Ms.Rigsby she will work with anyone one any level if ur I need she got u fr. .. Tales the new girl is pretty good connecting with the customers and the new Brittany not the one with the piercings... Skittle I ain't gone say nun just don't forget where u come from lol nahhh I had to write a review y'all ranking 3⭐⭐⭐s gotta fix that”
“A employee named Garrett Richard
helped me with paying my bill, changing my phone number and switching my old phone sim card into a new phone all in one setting.
He was respectful and patient with the whole process and I recommend this Cricket store.”
“In all of the locations for Cash America I have always been treated with respect and made to feel welcomed! I've gotten to know some of the ladies that work at the New Boston Road location. They get my sense of humor, give it right back and are some of the best people I've met. I will continue to recommend this store as well as shop here.”
“They are always great, customer service relation is out of this world, from management to the entire team, that's why I'll forever be a customer of AARON'S.”
“Tanisha was exceptionally courteous and professional. She went above and beyond her service. Mr. Walker was extremely courteous and helpful as well as professional”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Latrice assisted me in activating my account a year ago. We got the chance to upgrade with her today and she's still a pleasure to work with. Very professional and knowledgeable.”