Metro by T-Mobile at 2700 Richmond Rd offers excellent customer service and a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Many customers highlight the friendly and helpful staff, particularly mentioning representatives like Hope, Verónica, and Sarah, who go above and beyond to assist with phone and service issues. Visitors appreciate the attentive service, making it easy to find the right plan and device. The store’s busy location does not deter customers, as the team ensures a positive experience. With a commitment to customer satisfaction, Metro by T-Mobile is highly recommended for anyone seeking great deals and support in a welcoming environment. For inquiries, customers can call (903) 223-1228 or visit the store.
Went in to take my wife's phone to here to look at a problem with her phone. They reset some settings, and it works fine now.
May 2023
I went in with an issue with my phone and service. Hayley and Sarah are incredibly awesome for the last several years. I've always had excellent customer service here. My name is Joseph Lima call me anytime how do I send it send it for me?
October 2022
I was very pleased when I walked in the store the lady that helped me her name was Hope she really help me out and made sure I got what I wanted very very Excellent customer service that’s one thing I look for when I go in places and I will definitely recommend this place to anyone
