Verizon in Texarkana is praised for its friendly and knowledgeable staff who provide honest and helpful assistance. Customers appreciate that staff members do not oversell and are patient when troubleshooting issues like setting up devices or changing SIM cards. The store offers various services, including upgrading phones, switching SIMs, and helping with device setups. Many customers express loyalty to Verizon, citing years of satisfactory service and good deals, especially through online orders, which include free 2-day shipping, same-day delivery where available, and convenient pickup options. The staff is described as personable and well-trained, making the shopping experience positive and efficient. Customers also value the store's ability to handle technical issues without needing external help like Geek Squad. Overall, Verizon in Texarkana is recognized for excellent customer service, knowledgeable staff, and commitment to meeting customer needs.
3rd time going for issues and all three we leave with more issues and hidden debt.
December 2025
Tanisha was exceptionally courteous and professional. She went above and beyond her service. Mr. Walker was extremely courteous and helpful as well as professional
November 2023
My rep helped me the whole time I was there and never left my side.
