The Nike Factory Store offers great prices and a good selection of shoes and apparel for the family. Customers report a solid selection even during busy times like tax-free weekend. The store provides an easy shopping experience with helpful and friendly employees who offer impeccable customer service. Staff members are noted for being polite, patient, and going above and beyond to help. They are knowledgeable and can assist with finding the right products. Employees frequently help customers save more by recommending the Nike app to apply additional discounts. While some note a decline in product quality with visible defects, the store maintains efficient service with plenty of registers open to minimize wait times during long lines.
I'm not into shopping especially during the holidays but this experience was so easy and I even got a new member rewards thanks to employee member Kaleed. He was so helpful and had a smile and very polite during my questions about mens shoes for my son's birthday.
October 2025
Found what we we looking for back to school no tax weekend plus the clerk helped me save more by getting the app. Update. Stopped by for my daughter looking for basketball shoes. The clerk had a pair that were great. Some basketball player name brand. Theme fire and ice but my daughter wanted regular gray. Go figure.
October 2025
When you get to the store Please look for memphis legit customer service knows what’s good for the feet!🤍 me and my daughter loved our new infinity runs!
