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We went to Raw Wheels and Tires to get tires installed, and the experience exceeded our expectations.
The manager, Jay, was incredibly knowledgeable, friendly, and truly went above and beyond. Paige (who I believe handles reception, cashier duties, and orders) was also amazing—very knowledgeable, sweet, and provided excellent customer service. Mario was just as great and made the experience even better.
What stood out most was that we expected it to be a simple install and figured if any issues came up, we’d probably have to go somewhere else. Instead, Jay stepped in, helped his crew, made sure everything was taken care of, and made sure we left happy and satisfied. He even told us to reach out in the future if we needed anything and that he’d take care of us.
Great customer service like this is rare these days, and I’m so glad we were referred here. They absolutely deserve more attention and recognition. Highly recommend!”
“I’ve been a loyal Discount Tire customer for years, and the reason is simple: Will. My family won’t go to any other Discount Tire because of the exceptional customer service he consistently provides.
I drive 20 minutes and pass two other Discount Tire locations just to come to his store. Will truly lives out the Discount Tire values—he treats every customer with honesty, respect, and genuine care. He always takes the time to explain options, never makes you feel pressured, and goes above and beyond to make sure you’re taken care of.
It’s rare to find a manager who consistently delivers this level of service, and it’s the reason my family keeps coming back. If you’re looking for a Discount Tire location where you’ll be treated like a valued customer, this is the one. Thank you, Will, for setting the standard for outstanding customer service!”
“Exceptional service, can’t beat the warranty and coverage on the tires; I’m a 15+ year customer & wouldn’t go elsewhere.
In my most recent visit, today, I had three tires replaced and was in and out in 12 minutes.”
“Chapman did a great job on my front end alignment after having front end tie-rods were replaced! This is my second time to use them and I would not hesitate to refer them to family and friends!!!”