DATCU Credit Union is a trusted financial institution that has been serving the community for over 40 years. According to customer reviews, the credit union's outstanding customer service is a standout feature. Clients praise the friendly and helpful staff, particularly the assistant branch manager Latisha Adams, who went above and beyond to assist a customer in need. The online chat and mobile app are also highlighted as convenient and user-friendly features. While some customers have encountered minor issues, such as sparse branch locations or difficulty resolving concerns, the overall sentiment is overwhelmingly positive. Customers appreciate the credit union's willingness to work with them, as exemplified by the smooth car loan and credit card refinancing experiences. DATCU Credit Union's commitment to providing personalized and exceptional service has earned it a loyal customer base. Clients consistently express their satisfaction with the credit union's efforts to meet their financial needs and support their personal and professional goals.
I love this branch. I’ve with DATCU I’ve 40 years. Living in Carrollton for the past 23 years this is my branch. Customer service outstanding and I also love the online chat.
June 2023
I had a great experience. Sydney was very fast and respectful.
January 2023
I have got my car financed with Datcu 3 times in a row, and I recently got a call call from Jade Hart @ Datcu in terms of helping me to lower rate on my credit cards. Long story short, he was amazingly patient and courteous through out the process.
