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“I've been banking there over 10 years now. And I am not the best at managing my money. They have always been very helpful and forgiving when I've made mistakes. The Colony Branch is quite small so all of the tellers know your name And they usually know what you need before you even ask them. It's never crowded. I've only had to wait behind one person before. I'm not a person with a lot of money so there is no reason for them to be especially nice to me. But they are and I appreciate them very much.”
“Great experience with Frisco office and especially Colby. I had a very challenging auto purchase and a tight deadline. Everything about my experience with Colby was top notch. Very happy, thanks!”
“Manager Nicholas was great! He helped me sign up for a higher yielding savings and checking account, unfreeze my credit on experian and apply for and get a secure credit card to start building my credit again. I was able to get everything done quick and easy. This Texans CU has been easy and pleasant to work with! Thanks Nicholas!”
“It was very refreshing to be helped by Ashley Powell. She was so friendly, kind, professional, and efficient. She was able to help me in just a few minutes when I expected it to take much longer. She was amazing!”
“Great experience working with Kenan Omar. He was very helpful with my auto loan application, explained everything clearly, and kept things moving smoothly. Thanks, Kenan!”
“I'm here to resolve your debt collector issues at credit services DFW my goal of to get you debt Alfred fast and negotiating with debt collectors to resolve any matter on any debt”
“Recently needed an auto loan. NCU had the best rates. Applied online and instantly approved. Shanda McCullough was then assigned as my loan officer - what a blessing! Shanda is responsive, informative, helpful, polite and just amazing. All my questions were answered promptly and thoroughly! Had a hiccup with the dealership but Shanda immediately helped me to adjust. I can't even think of any constructive criticism for Shanda - she is definitely 6 out of 5 stars in my book!”
“I have been a member of the SkyOne Federal Credit Union for many years and the service that I receive is simply outstanding! Their customer service agents are always so warm and welcoming, in addition to being extremely professional, knowledgeable and helpful. How fortunate SkyOne is to have such dedicated staff on their team. Simply the BEST!!!”
9AM - 4:30PM
2613 Denton Tap Rd, Lewisville
Credit Unions
“Quick check in at facility straight to door in and out less than an hour wish other shippers and receivers operated like this.
You can park overnight and there is a Walmart next to it…”
“Shout out to Odeille Alexander in the Shepton contact center. She was able to help me out with a CD when other reps and managers were not able to or more likely just didn't want to put in the effort. I have been an ITCU (previously EDSCU) for 25 years and have seen customer service go downhill, so this was a pleasant surprise.”
“I really love Unify and have have been a member for about 6 years including in california but are there any plans to open more branches here in Texas i live in the DFW area and the closest branch is about an hour away in Frisco and I live in Mesquite”
“First time at this branch and the young man that assisted me was very helpful. I was able to make a deposit, order a debit card and change my mailing address. Thank you again and for making it so quick and easy.”
“i walk into this branch at least twice a month. the experience is always a pleasure. it is never dry and transactional. while i don't always enjoy pulling money from my accounts, i do enjoy every interaction inside this branch!”
“This is my favorite NCU branch and I love the NCU team here. They are the GREAT neighbors next door. The kindness and sincere concern for you as an individual.Come see my friends Jennifer and Tawana at the Richardson NCU and have a great day because they are your greatest Neighbor.”
“Woe is me! I embarrassed myself yesterday at DATCU. Needed change for $100 bill to pay yard man who had followed me for pay. Was told I had an outstanding $20 charge on money market account I had emptied two months prior to pay for hearing aids. Would not give me change until $20 was paid. I was flabbergasted that an empty account was considered an open account. Paid $20, finally got change. Went i. Today and sweet marvelous, classy Francis had already credited my account. At 80 my mind finds it illogical to consider an empty account open. In future if a mo ey market account is emptied please notify customer to “close” account so they won’t be charged. Many years ago delivered mail to DATCU on Edmonds Rd. and asked if you could accept letter carriers as members. You did and gave me a mug. Thanks DATCU for making an old lady happy again!”
“What a terrific place if you actually want help getting banking done. I never go into the branch of my big National Bank because they really can't help you with much. They really don't have any answers. They can't help you with personal finance or loans. It's really sad. RBFCU actually was able to help me with everything I needed. It was quite refreshing! They may be based out of San antonio, but they helped me right here. I'm now a member, and will consider moving more of my banking here.”
“Brandon the 5 stars are only bc of you...
Today, I initially went to the bank with Peter. He gave me the money I needed to withdraw, but when I asked him a question about another service, he was very curt, did not explain anything, and simply told me that there was nothing he could do. I left the bank and told my husband that he was very unpleasant to deal with. A woman who walked out behind us said she agreed; he had also treated her rudely.
I told my husband that I would go back and ask someone else about the same issue to see if they could help me. That is when I met Brandon. He answered all my questions and explained that the process I need IS POSSIBLE, but only from Monday to Friday.
Brandon was incredibly kind. Thank you for your help!”
“Friday, June 5, 2026
My husband and I went to the InTouch Credit Union on Warren Parkway in Frisco this afternoon.
MyKinthia met us at the door with a beautiful smile.
My husband needed to get a new debit card.
MyKinthia was most professional and such a joy.
She is amazing. 😊”
“Got a chance to visit RBFCU bank at the Frisco location today, and luckily I had the opportunity to meet Margaret, who helped me with withdrawing cash. I must say—she is a wonderful woman with such positive energy and a warm aura.
I truly recommend that anyone visiting take a moment to interact with her—you’ll feel those uplifting, blessing vibes right away. Her softness, kindness, and genuine care completely made my day.
Waheguru always bless her 🙏”
“I had an amazing experience financing a used car with ITCU thanks to Carlos Martinez. He was knowledgeable, personable and was invested in my satisfaction. He called me and the dealership multiple times just to make sure everything was moving smoothly. I couldn't believe how easy the process was. I had hesitations using InTouch instead of using the car dealership financing. But I am so glad that I did. InTouch credit Union will be my first call when I need financing again. Thanks to Carlos.”
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“I don’t normally leave reviews, but the level of service I received from Jackson at Navy Federal truly deserves recognition. As a single mom preparing to go out of town, I was in a stressful situation needing a check to clear my account, and Jackson went above and beyond to help me. He didn’t have to personally call me back or take the extra time that he did, but he did anyway — and his kindness and professionalism made all the difference.
Life happens. Many of us have gone through hardships, especially after COVID, and I’ve had my accounts in different statuses over the years while rebuilding and working hard to improve my credit and financial situation. What stood out to me most was that Jackson didn’t treat me like just another account number. He treated me like a loyal customer and a human being.
That kind of compassion and customer service is rare these days, and it genuinely meant a lot to me. Thank you, Jackson, for reminding me what true customer care looks like.”