Chase Bank receives positive reviews for its friendly and helpful service. Customers highlight excellent attention and feeling comfortable, often for the first time in a bank. Staff are noted for taking time to explain things without rushing, even past closing. The process of opening accounts, including checking, savings, and accounts for children, is described as easy and very fast. Appointments are recommended but not required. The branch is commended for great customer care, with specific mention of staff providing activities for children during visits. Many customers state they will recommend Chase to friends and co-workers.
Everyone here is always friendly and very helpful. Today especially, we were helped near the end of the day by Judi and Braulio to open a school account for my daughter. Braulio took his time to explain everything and didn't rush us through the process even though we stayed past closing. Great customer care!!
June 2023
This is a fantastic branch with superb customer service. Evalia helped us today and she is awesome!
April 2022
switching all my accounts over to Chase was made easy by this branch. Also, they setup accounts for my children while I was there. Appts are recommend but not required as I experienced on a second visit. Margot was very help and I hope she remains at this branch as long as I have accounts with them.
