The Xfinity Store by Comcast located at 1201 Lake Woodlands Drive in The Woodlands, TX offers a variety of services including Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or exchange equipment at this store. The reviews mention positive experiences, with customers praising the helpful and polite staff. One customer had a pleasant experience when changing their plan and modem, while another had a great and easy time switching over their phones. The staff were described as attentive, professional, and going above and beyond to assist customers. However, one customer had a negative experience with a representative who had a "horrible attitude" and did not provide the desired information. Overall, the Xfinity Store by Comcast in The Woodlands, TX seems to provide a generally positive customer experience, with knowledgeable and friendly staff who are willing to assist customers with their various needs.
Went in to swap out a modem and was in and out in 15 minutes. Even found out about a phone upgrade I could do!
June 2026
bit of a wait (15 minutes) but staff very helpful in getting me what I wanted.
June 2026
The young man who took care of my problem was very nice and polite. He knew what he was talking about. In and out of the store in less than 10 minutes. Five stars!!!!
