The Xfinity Store by Comcast located at 1201 Lake Woodlands Drive in The Woodlands, TX offers a variety of services including Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or exchange equipment at this store. The reviews mention positive experiences, with customers praising the helpful and polite staff. One customer had a pleasant experience when changing their plan and modem, while another had a great and easy time switching over their phones. The staff were described as attentive, professional, and going above and beyond to assist customers. However, one customer had a negative experience with a representative who had a "horrible attitude" and did not provide the desired information. Overall, the Xfinity Store by Comcast in The Woodlands, TX seems to provide a generally positive customer experience, with knowledgeable and friendly staff who are willing to assist customers with their various needs.
Parking is horrendous due to the terrible location of the store. Be prepared for a wait to be assisted despite there being multiple staff members just standing around talking amongst eachother.
December 2025
Layla and Josh were incredible! I was in and out of the store with my devices in about 10 minutes. They helped me get the best promotions, and their conversation was very friendly and welcoming. I highly recommend this store location because of these two!
December 2025
Stopped to return equipment and service was excellent and fast!! Thank you!!!!
