This Verizon store provides an exceptional in-person wireless experience. The staff is welcoming, kind, and helpful. Consultants are patient, extremely knowledgeable, and supportive, making the experience seamless and making customers feel like family. They are incredibly helpful, kindly answering all questions and explaining options clearly. They provide great help and support with changing phones and achieving savings on accounts.
The employees go beyond what is expected, even helping non-customers moments before closing. They have the knowledge and ability to get the job done, especially in complex situations like switching services from other companies. They ensure everything is set up perfectly before a customer leaves. The service is so impressive that customers highly recommend the store and specific consultants, noting that their customer service knowledge should be taught to other locations. The store offers help upgrading phones and plans, along with shopping for wireless accessories, exclusive services, and the latest promotions.
Desiree was great! Really appreciate her helping me get set up with my new phone
September 2026
I was helped by someone named makayla she did an excellent job selling myself and my family six new phones and getting us completely set up with our cases and our screen and everything ported over it was an awesome experience and I will be going back
September 2026
Arturo helped me get find a way to return my son’s trade in device. He even helped me pull up in maps how to get to the next location. He was very friendly and helpful.
