The AT&T Store in Tyler offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with access to nationwide 5G service. Staff at the store are consistently described as very knowledgeable, friendly, helpful, professional, and patient. Representatives are noted for providing personalized advice, going above and beyond to resolve issues and ensure customers receive discounts. The service is highlighted as outstanding, with employees who are educated on all products and willing to assist even as the store gets busy. Customers report positive experiences purchasing devices and recommend the store for purchases or bill payments.
Josh at the AT&T store provided exceptional service! He was knowledgeable, helpful, and made getting a new phone a breeze. I highly recommend Josh for his professionalism and dedication to customer satisfaction. Thank you, Josh, for a great experience!
July 2024
Store was clean & smelled really good. The representative Manhattan was great at fixing us up too!
July 2024
Manhattan was super professional and educated on all of AT&T's products and services. Valuable employee to the company.