Patterson Hyundai Tyler is a locally owned dealership dedicated to providing a positive and stress-free car-buying experience. With a focus on helping the community, the dealership takes a low-pressure approach to sales, ensuring customers find the right new or pre-owned vehicle for their needs. Customers praise the team for their professionalism, knowledge, and friendly attitude, with staff like Robert Smith and Jackson Hukill going above and beyond to assist with vehicle selection and ensure satisfaction. The service department is also highly regarded, with Alyssa and Jason noted for their helpfulness and positive attitudes in taking care of warranty items and repairs. Many customers highlight the smooth and seamless process from purchase to service, emphasizing the honesty and professionalism of the staff. Whether buying a vehicle or getting repairs done, Patterson Hyundai Tyler aims to make every experience enjoyable and hassle-free. Overall, the dealership is known for its dedicated team, excellent customer service, and commitment to helping the community find the right vehicle.
Initially, I struggled with the Hyundai service department. However, after communicating with Chris, the service manager, and Alyssa, they were very accommodating. Given my unique issue, they took the time to review my paperwork and understand what was happening to make everything copasetic.
February 2025
We did not purchase our Palisade from Patterson but they have bent over backwards to complete the few warranty items we have had. Alyssa in the Service Department is great at taking care of customers.
February 2025
Jackson was awesome to work with. This is our second Hyundai from Patterson. Very professional and no gimmicks. A+
