Big 5 Tire & Auto Service
Auto Repair,
Tire DealersHours:
1225 E 5th St, Tyler TX 75701 Hours
About Big 5 Tire & Auto Service
Big 5 Tire & Auto Service is a family-owned business that has served the Longview area for 26 years and now brings its service to Tyler. Customers consistently describe the team as friendly, welcoming, kind, and professional. The staff treats people with the utmost respect and kindness, making them feel comfortable and assured, especially noting that female customers never feel taken advantage of. The service is praised for being honest, quick, and efficient. Technicians take time to listen, provide clear information, and keep customers informed throughout the process. They perform thorough checks and diagnose problems quickly without sacrificing quality. Work is often completed fast, getting customers back on the road in no time, and the pricing is noted as incredibly fair. The team's courtesy and excellent work create strong loyalty, with many customers highly recommending the business. They are recognized for helping travelers in a pinch and for their honesty in advising what repairs are truly necessary. Overall, Big 5 is highlighted as a place for honest, professional, and kind auto service.
Most Recent Reviews
November 2025
Nothing but good things to say about them. They know so much about cars and Ryan is a true diagnostician with a masters in auto stuff. Tracey is warm, inviting, and personable. They have done an amazing job on my car and I hope to use them for a long time! Thankful to find such honest mechanics and good people
October 2025
Above and beyond, I would recommend a thousand times, love them.Tracy deserves a cookie.
October 2025
The managers of the shop (Ryan and Tracy) are good people who do good work and look out for their customers. I highly recommend them for any service they can provide.
More Comments(86)
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