Chema's Autos Inc. in Tyler, TX, offers a friendly and easy car shopping experience. The staff is dedicated to helping customers find reliable, quality used vehicles suited to various budgets and needs. The dealership has a wide selection of cars, SUVs, and pickups, making it easy for customers to find the perfect vehicle, whether for a new driver or for retirement travel. Many customers appreciate the professional and attentive service, especially from staff members who expedite processes and show patience and understanding. Several reviews highlight the helpfulness of staff like Bre and Alma, who go the extra mile to assist with financing and guide first-time buyers through the process. Customers express high satisfaction with the customer service, recommending Chema's Autos Inc. to friends and family. However, not all experiences were positive; some reviews mention rude staff and dissatisfaction with certain interactions, describing the dealership as unprofessional and even the worst in the area. Despite these mixed opinions, the majority of reviews praise the dealership's effort to provide a pleasant and straightforward vehicle buying experience, emphasizing their goal to serve the region with quality vehicles and friendly service.
