Cooperative Teachers Credit Union

Banks, Credit Unions
Hours: Cooperative Teachers Credit Union (CTCU) is a community-founded, not-for-profit financial cooperative based in East Texas, established in 1953 by Smith County educators. As a member-owned organization, CTCU prioritizes the best interests of its members, including neighbors, friends, and co-workers. Many members express satisfaction with the personal service and caring approach they receive. They appreciate the dedication of staff members, such as Alex, who have gone above and beyond to resolve issues, demonstrating the credit union's commitment to supporting its members during stressful situations. Reviews highlight the professionalism and quick turnaround in service, as shown by team members like Frank, who efficiently handled requests related to home closings. Overall, members report a positive experience with CTCU, reflecting a strong sense of community and trust, and many look forward to continuing their banking needs with the credit union. While there have been mentions of long hold times on calls, the exceptional support and assistance provided by the staff have left a lasting impression on members who value the cooperative's dedication to their financial well-being.

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1. Tyler, Texas