Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services, including maintenance, tire sales, and repairs. Located at 128 W Sw Loop 323 in Tyler, TX, the business is known for its exceptional auto care. Reviews highlight the excellent service and helpful staff, with many customers praising the thoroughness and patience of team members like Austin and Joe who take the time to listen to concerns and provide effective solutions. Some customers found scheduling appointments challenging but reported that the staff was ultimately responsive and effective in resolving issues. The management team is recognized for their honest pricing and professionalism, saving customers money on services like brake jobs and tune-ups. Joshua, another team member, received accolades for his quick and professional service, even at closing time. Overall, Firestone Complete Auto Care is recommended for reliable and affordable service, with a commitment to keeping vehicles running smoothly.
Mr Bryan was a great, he was patient and had great customer service...
July 2026
I pulled in because I had a tire with low pressure - per the sensor. They were super busy and I had to head back to the hospital - but they took time to look at my tire. Yep! A nail. They filled my tires and explained that the tires were too worn for a plug. I made it safely home! Now I get new tires!
July 2026
Thank you to the staff at Firestone for being so friendly and helpful. I pulled in not long before closing and they were so nice and professional even though it was the end of the day, and got my tire repaired and I was in and out quickly. Definitely recommend them!
