Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services, including maintenance, tire sales, and repairs. Located at 128 W Sw Loop 323 in Tyler, TX, the business is known for its exceptional auto care. Reviews highlight the excellent service and helpful staff, with many customers praising the thoroughness and patience of team members like Austin and Joe who take the time to listen to concerns and provide effective solutions. Some customers found scheduling appointments challenging but reported that the staff was ultimately responsive and effective in resolving issues. The management team is recognized for their honest pricing and professionalism, saving customers money on services like brake jobs and tune-ups. Joshua, another team member, received accolades for his quick and professional service, even at closing time. Overall, Firestone Complete Auto Care is recommended for reliable and affordable service, with a commitment to keeping vehicles running smoothly.
Roy at Firestone was so caring and quick to help! Brought in a rental car and they put him through the ringer! Excellent customer service!! Roy deserves raises/ promotions/ awards
March 2026
10 out of 10 would recommend! These guys know what they're doing, are very friendly, and priced right. You can't beat a lifetime alignment for under 200 bucks!
March 2026
Came in an hour before closing and Cobi was great he got me in and out in no time. Friendly and Great customer service. Will definitely be recommending this place for services!