The Goodwill store in Tyler is frequently described as the best by customers, including hardcore thrifters. The staff is consistently noted as friendly, smiling, welcoming, and helpful, often going out of their way to assist. Employees are recognized for excellent customer service, being sweet, patient, and kind, and they stay busy organizing and putting out new inventory. There is constantly new inventory, including lots of kids clothes, and customers often find designer brands for very low prices. Managers and supervisors are highlighted as doing a wonderful job, being very nice and helpful, and have been known to offer generous discounts. While there are occasional mentions of rude employees or bad experiences, the overwhelming feedback is positive, with many customers loving the store and highly recommending it. The welcoming atmosphere makes shopping there a blast.
Well organized, the parking is not great, unleveled.
January 2026
Lots of clothes but rest of stuff is kind of trashy
April 2025
I love shopping at this store, from the time you walk through the door until you leave their is always someone available to assist you with anything. Everyone is always friendly and smiling. I have to say that the managers of this establishment are doing a wonderful job.
