Keystone Credit Union is praised for its helpful and friendly staff, who are committed to assisting members with their financial needs. One customer highlighted the exceptional service provided by Minnie, who worked after hours to finalize an auto loan, ensuring they could get their vehicle the same day. Despite initial difficulties, another member experienced a positive turnaround after speaking with different staff, particularly appreciating Minnie's knowledge and support. Overall, Keystone Credit Union is recognized for its dedication to customer service and willingness to help.
Minnie helped me with an auto loan. She worked after hours to process the loan so I could get the vehicle that day. Top notch customer service!
May 2023
This credit union is wonderful. Helpful and friendly staff, willing to work with people and assist them in all of their financial needs. Thank you Keystone!
February 2023
Outstanding customer service. They were fast and very knowledgeable on my new account, and helping me with a loan.