“Had a great experience. My salesperson (Heather) was very knowledgeable, patient, and took her time to ensure our exact all of our needs, wants, and preferences would be matched. Highly recommend!!”
“Went mattress shopping not knowing what my needs were, but Teddy was very informative and knowledgeable about what I needed. Sleep first was my third or fourth mattress store to shop in, but Teddy sold me with his attentiveness. He listened to what I was looking for and had lots of solutions. Teddy was very patient and spent more time with me than he probably should have. Very good experience.”
“Shelby and Clint did more than amazing job working with me to get me the best price and best mattress for my needs and best possible sleep. I can’t say enough kind words about there patients and going over and beyond to help make this is very easy process!!!! Definitely will be coming back to do future business!!!!”
“Ivan from Furniture Row was exceptional! His professionalism and friendliness made my shopping experience enjoyable. His remarkable expertise helped me find the perfect bookcase. Highly recommend working with him for all your furniture needs!”
“Do yourself a huge favor and set an appointment with TC immediately! He took time to explain the features and benefits of each mattress in order to find the perfect fit for me. The customer service is unmatched and the prices truly are 50-80% lower. I haven’t slept this great in years!!! I’m so thankful for TC and his commitment to making this an unbelievable experience. He truly cares for his customers! Just book your appointment, you won’t regret it.”
10AM - 6PM
2701 W SW Loop 323 Suite 300, Tyler“Mack at mattress firm is one of the best people I’ve ever had try to sell me something to lay on. He’s knowledgeable, gets straight to the point, and doesn’t skimp on the information. The mattresses were also super clean and the store had a nice feeling overall. 100/10!”
“The salesman was very knowledgeable about the furniture compared to a couple of other places I had done that day. He knew sizes and so forth, and if he didn’t, he was quick to find.”
“My husband and I walked into the store to look at queen size mattresses for our guest bedroom. The clerk was very helpful and patient with us, pointing out the difference between two mattresses we really liked. Based on her information we chose a firmer, but still very comfortable, mattress.We were happy with her service and the price.”
“We felt welcomed as soon as we walked through the door, as we were greeted by several employees. My hat goes off to Mrs.Carlina and her excellent customer service wss second to none.”
10AM - 6PM
2119 E SE Loop 323 Suite 500, Tyler“Incredibly thankful to John and Mattress Firm! I had been in the hospital with severe back pain and was needing a new bed ASAP. I’d gone to another store and was told I’d have to wait 3 weeks for the bed I wanted and told some half-truths to get me to agree to buy unnecessary products. John set me straight with the facts and did not pressure me to make a decision. I’m getting the bed and adjustable foundation I want in two days instead of three weeks! I’m also saving money because I'm not buying things I do not need. I’m a huge fan of John for his integrity and patience. He impressed my stepmom too and will likely have an even bigger sale from my parents in the very near future. Thank you, John!”
“Excellent place to shop at. They have been assisting the Crisis Center clients for a long time and they do it with open arms! Michelle and Aaron are professional, caring and remarkable people!”
“I came in with a lot of questions, Angela Donahue was absolutely amazing. She explained all options very clearly. Made me feel very welcomed and taken care of. Purchased a cap king bedroom set and dinning room set. Highly recommend this location and ask for Angela.”
“Walked in and in less than a minute sales person asked if he could help.Needed fast turnaround since my Temperpedic mattress had been destroyed from frozen pipe breakage-Found the mattress I needed with no problem or pressure~ salesman very knowledgeable about the brand.Mattress was in stock and was delivered in 2 days .I had an adjustable base that had not worked in several years - The delivery folks were knowledgeable and not only set up the mattress and put on cover and sheets but were able to repair my adjustable base no charge.GREAT EXPERIENCE !”
“Went in to just look around and was greeted by the most kind and caring sales lady jenn she wasnt pushy but new the items on hand and tried to help us make good decisions instead of just to sale so i give her a great thumbs up she a great worker”
11AM - 7PM
4760 S Broadway Ave, Tyler“Awesome sales team. Patient with explanations. Stay in touch over time. Delivery and setup was timely and service team knowledge was excellent. The best night of sleep ever!”
12 - 5PM
8966 S Broadway Ave suite 132, Tyler“We had the pleasure of shopping here with the help of Peaches. She was absolutely phenomenal! She helped us walk out of the door with a 100% genuine leather sectional! She was so nice and personable. She also gave us our sectional tax-free. We would definitely come back.”
“Amazing experience! Anthony Ngo helped us have an amazing experience with the Osaki massage chairs! He was very helpful on explaining how the chair works and explained how the controls worked very well!”