Patterson Volkswagen of Tyler is a family-friendly Volkswagen dealership that offers a wide range of vehicles to fit any lifestyle. From fuel-efficient crossovers to the latest electric Volkswagen ID.4, the dealership keeps its inventory up-to-date with the latest models and upgrades. Customers can take advantage of the easy-to-use online shopping tools to browse the new Volkswagen inventory from the comfort of their homes. The dealership's service department has also received positive reviews. Customers praise the friendly and helpful staff, particularly Scott, who kept them informed throughout the repair process and ensured their concerns were addressed. The mechanics were able to promptly fix the issues, though one customer felt the price was a bit high. Overall, the service experience was described as good, with one customer noting the dealership even cleaned the outside of their car. In addition to service, the sales team has also earned high marks. One customer had an exceptional experience working with Scott, who was knowledgeable, friendly, and went above and beyond to help them find the perfect vehicle. Scott's professionalism, expertise, and genuine enthusiasm made the customer feel valued and confident in their purchase.
Took advantage of the chip window repair was a great experience the tech that did it was from an outside source but was prompt and explained everything and what to expect. Thanks to the maintenance team at Pattetson VW
December 2025
Scott with Patterson Service center is always great to us! He makes sure we are always take care of even with a broke car. He makes everything better and communication with him is always the best.
December 2025
Scott in service is absolutely amazing very kind and informative about my vehicle. The service team as well got me in and out. Great staff highly recommend
