PODS Moving & Storage provides moving and storage container services. Reviews indicate the service is very expensive, so customers should be very prepared. The process works great, with many reporting positive experiences when moving belongings cross country multiple times. Teams, such as the Tyler Delivery and Moving team, receive praise for being super friendly, helpful, and great. Drivers are noted for calling to confirm placement details and for on-time arrivals within the provided ETA window. Customers report their items arriving in great shape. However, some critical feedback mentions a rusty pod raising water damage concerns, which later materialized with no clear claims info provided. A strong recommendation is to use a credit card, not a debit card, due to issues with attempted monthly renewal fees after service completion and container pickup. Customers also advise ensuring a confirmation email is received when the pod is placed.
Great service from the people of PODS from the sales associate to the drivers. I like packing my own goods and this has been the best way I've moved cross country.
April 2026
Great service all around from drop off, to pick up and delivery. Highly recommend!
February 2024
Pod has rusty area and concerned of water damage was reassured check and no issue but we had water damage and no info provided on how to file a claim. Be sure and use a cc not debit card as they keep trying to charge a monthly renewal fee after the service completed and container picked up.