Southside Bank is known for its helpful and kind staff who genuinely care for their customers. Employees at the Three Lakes location are consistently noted as being very helpful, kind, and an asset to the bank. Staff members across various locations are described as bright, extremely helpful, professional, and smiling. They do a great and extraordinary job of taking care of customer needs, offering top-tier communication and attention to detail. Customers appreciate that employees go out of their way to provide service, know them personally, and answer phones promptly. Having a personal contact at this great bank is considered a game changer.
Three lakes is always very helpful and so kind and genuinely cares for their customers. I had the pleasure of meeting Jackie she’s the sweetest and besides helping me with my banking needs, I got to learn a bit about her and she is a keeper. Great job Southside bank!
November 2025
Jackie Maldonado is Bright and extremely helpful and an asset to your bank. Should continue to promote her and make certain she remains on staff.
October 2025
Every time I go to the bank Makayla is always smiling. She does a great job of taking care of my needs. She does a extraordinary job no matter what the issues are. I love my experience when I go to the bank. Thank you Makayla.
