Southside Bank on South Broadway is noted for its great service and great people. Team members are described as professional, sweet, friendly, and attentive, often going above and beyond to help. Customers report receiving fabulous customer service that puts a smile on their face, with specific help on deposits, auto loans, and resolving scams to recover funds. Many state it is the best bank with a great location and great attitudes, making them highly satisfied and loyal. They wouldn't bank anywhere else.
Shelby Kahana made opening my first DBA bank account a breeze. She explained clearly what type of account I would need and the requirements to open a proper business bank account when the time came. Her warm demeanor and professional tone made her a joy to work with.
May 2026
I LOVE Southside Bank! Moving my money was the best thing I ever did. Their fraud department is amazing. Anytime I have a question and call the 800 number I always get a live person and they actually know what they’re doing! Shout out to Shelby!!! Shout out to Makenzie!
May 2026
Benita was amazing at explaining everything and making sure I understood and that I didn’t have any questions. She was very nice overall with her customer service skills and just making sure I knew what I was doing as I was starting my own bank account for the first time.
