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“One of the best Enterprise locations I’ve done business with. Excellent customer care, always ready with a great vehicle to fit my needs. Love doing business with this location. A bit out of my way but always taken care of super well.”
“I’m not going to focus too much on the rental vehicle with this review because the one I got was not only clean but it also ran exceptionally well. What I really want to focus on is the customer service from both Mike and Tammy that went above and beyond for me. I’ve also rented enough vehicles in my life to say that after reading the reviews, people forget that they need to read the requirements of what is needed before renting a vehicle (Please make sure that if you live in San Antonio, that you bring a current utility bill in your name AND that you have good enough credit to use your debit card, otherwise, you will need a credit card under your name with funds available to hold the vehicle. THIS IS ALL STATED WHEN BOOKING ONLINE. Also, take pictures before you leave the lot. Document all scrapes, dings, scratches, holes, ANYTHING before leaving and notifying them of this, too. Otherwise, it’s on you. With that being said, having an open communication and friendly attitude goes a long way and this is what I was consistently met with here at this location. 100% will rent here again. Thank you, Tammy for making both the check-in and check-out process so easy. San Antonio and Avis are blessed to have a wonderful employee like you!”
“KELSEY!!!! YALL she’s amazing!! I’m a housekeeper, and one of my clients Nannie’s ran into my car in the driveway!! I went in the next morning to get a rental and Kelsey was so funny and so friendly!! Put my mind at ease, walked me through the process of how renting a car through an insurance claim works!! She got the rental ready (pictured) added her card and let me know if I have any questions at all about the car etc, to just give her a call!! I will recommend this location and her every chance I get!! Thanks for making it so easy and being a friendly face during a stressful time!!”
“Very helpful location, swift with getting in and out of the rental. Staff was attentive and on top with questions and requests. Would do business here again. Thank you!”
“The store manager(Javier&Caitlyn) was very professional with superb customer service in providing me the right vehicle needed. Thank you so much for your assistance with getting me squared away. I will definitely recommend this location and look forward to future services, as well.”
“Cooper Cozart was very helpful. He took initiative in offering additional service and was very cheerful and pleasant to do business with. We will definitely be using Enterprise again.”
“I had a pleasant experience renting a Dodge Charger. Rob Salas and his team made my experience seamless and quick. I thought Carley Crow was professional and knowledgeable when I turned my car back in to the same location. I will for sure return to the WW White Location in future.”
“I was born and raised here in New Braunfels.I have rented the 15 footers from their competitors before, but never was it as easy as it was with Enterprise Trucks. Brandon Raymond was freakin awesome to work with and very accommodating. I highly recommend these guys at the location off IH35 near Tree of Life church. Thanks guys for providing such great customer service!”
“After being bounced around from department to department I finally landed on customer service for this location and everything was solved and the man helping me was so nice and professional.”
“Unfortunately they hit my car so, i had to rent a car in the mean while.Waitting for my car to get repair.What a great experience getting a rental dream car. MACH-e is the right one to enjoy for the last 3 weeks. Sadly i had to return it. Lol SAGE the manager and her team are a great example of what customer service is all about....5 golden starts for this location....period!!!”
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“The recent rental experience was excellent. They provided excellent customer service. I was in and out very quickly plus they picked me up and drove me back to the body shop. I recommend Enterprise.”