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“Gracie is absolutely amazing, every time we come in she is always taking care of us. She treats everyone like family and always has a smile on her face. She’s the only one I feel comfortable about doing business with. She is very knowledgeable and patient. I really appreciate you Gracie, thank you.”
“Excellent customer service from James worked with me when I was a little short for a watch I have been wanting for a good while they also were mind enough to price match the online price definitely recommend best shop in town”
“Everyone here is so friendly! Kyle helped me out today and was so friendly and got me in and out quickly! Definitely will keep coming here just cause the service was that good!”
“I was visiting from out of town and I stopped by this pawn shop in hopes to find a good deal not really having anything in particular in mind.
I found a great deal on an item. The associate help me test the item and answered the many questions that I had. The store was fairly busy since it was Christmas Eve but the staff was very attentive and store was very organized and clean. I was very impressed with Jay the associate that assisted me. She was very enthusiastic and quickly handled my transaction with ease. I will definitely stop by again next time I'm in town.”
“Samantha and Amady and the whole team are truly beyond great and Amazing. They are my top 1-10 places to go all in 1. They make it hard to ever think to want to go anywhere else and they treat you like family. Find out for yourself and find yourself in love with everyone and everything about them and the experiences and just as equally the Spectacular prices. To bad that 5 stars is the best that can be given because they all deserve a raise and 100 STARS.???????????????????????”
“The employees are Excellent. They are kind efficient and friendly.Also they recognize merchandise such as retired Avery.also they gave me more money than I expected.also more than anything they are professional. I will recommend this shop to family and friend is my ds.This is my new forever pawn shop....Christina is my favorite best pawn broker.shes more than an employee.”
“I love this place better than other pawn shops they're very nice polite and they try to help you as much as they can and they even try to work with you when your loan comes due. You definitely have to go see them if you have any problems or anything like that and you need a solution they'll help you.”
“Hello. My name is joy Blay. One native is working with me over here at the store over on Austin highway. You're easy pond. She was very kind, very polite and very helpful. You need more but one is working in your store. Thank you, have a great 1.”
“This is the beat pawn shop hands down, between the customer service and prices.They looked out for me numerous times on purchases and layaway items. Linda is outstanding. Thank you guys”
“I had such a great experience buying from here. I never felt pressured to buy the most expensive item. Simon took his time and really educated me and made sure I felt confident in my purchase.”
“I made a purchase that had to be shipped to a FFL location. When ordering, I wanted to find a location that keeps my money in the Schertz community. I try and support local business as much as possible. After ordering, my item arrived in two days. River City Pawn promptly called me and let me know I had a pickup waiting.
I arrived just before noon and was greeted on arrival. All of the agents were professional, respectful and knowledgeable. The paperwork process went smooth and I was in and out in less than 20 minutes.
They even offered a discount for my next FFL transfer so I will be using them going forward.
Highly recommend.”
“This Pawn Shop has a little something for everyone. We were looking for a smaller firearm for my wife we found one right away that she fell in love with. Zach made the buying process(paperwork) pain free and timeless. We were in and out in less then 30 minutes. Thank you Zach, happy holidays!”
“Look for Dee, I’ve been doing business with her since she worked at the other store. She provides excellent customer service and gives great deals on items. Her energy is unmatched !”
“Fantastic service and very helpful with my purchase, which is phenomenal !! .. got a marked down 55' inch digital hd TV deal for twenty 20 $ bucks, great deal !! ?”
“Another purchase made and thanks to the staff Here at EZ PAWN thank you guys for being an awesome team and keeping the energy alive.
S.O to Sam for being a good Employee”
“Blown away! I drove 1 hour to see if they had any laptops. Neo helped me and gave me awesome service. He was very friendly, answered every question I had. Definitely will be coming back to this location. Thanks again Neo!”
“New management. Making deals on everything! Whether it's been out 1 day or 1 year they got you. Giving good money when pawning your items, specifically gold and jewelry. Very hard to find anyone giving more. Ask for Zack if anything. If you ever have a problem or inconvenience. Want to be your #1 pawnshop option.”
“I had the pleasure of working with deborah at the pawnshop, and i couldnt be happier with the service i received. Deborah's knowledge and professionalism made my experience smooth and enjoyable.”
“I live about an hour and 10 mins away from this location. I was in the area and decided to stop by. I was looking at some computers, laptops. I got approached by a gentleman named Jose. He showed me what he has, and also checked if something was coming out what I was looking for. Jose is very professional with great customer service skills. Unfortunately they don’t have what I’m looking for, but I’ll definitely be stopping by in the future and making some purchases. Thank you!”
“Management team knows and appreciates the value of a Louis Vuitton , anyone have luxury bags laying around I’d advise to bring to this location they will give you what you are looking for !
Thank you Rene for taking the time to look at my bags !”
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“Recently came to this pawn shop (first time ever going to a pawn shop). I was trying to find a good deal on an item that I’ve been wanting and Mareli was able to help me. She was super respectful and helpful. I had my daughter with me who was a little fussy at the time & Mareli helped me with her so I could browse around. Really great first time experience”