The Best Western Plus Orange County is a hotel that offers a decent room at a good price, though the staff can be aloof and cold. The parking for large vehicles is limited, but the location is convenient for walking to nearby food options. The hotel is generally well-received, with the management and staff being described as friendly and helpful. The rooms are comfortable, with good air conditioning, Wi-Fi, and affordable rates. However, some guests have reported issues with cleanliness, such as a dead rat in the pool filter and a musty smell in the rooms. The hotel's breakfast service has also received mixed reviews, with guests noting that the hot food was often depleted before the end of the service on weekends. Additionally, some guests have reported issues with rude behavior from the front desk staff, including towards children. Overall, the Best Western Plus Orange County offers a decent and affordable option for travelers, with a good location near various amenities. While the hotel has its strengths, such as comfortable beds and reliable Wi-Fi, it also faces some challenges in terms of customer service and cleanliness that may impact the overall guest experience.
