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“This Location has been great over the last several years I’ve had storages here. I currently have 3 units and anytime I have had an issue Vince and Michelle were always so helpful with any situation. I have recently met Chaz and Jamie and they have great customer service as well. Over all the staff has been great the units themselves can use some more maintenance as far as making the doors easier to open.”
“I work for a moving company and we were delivering service to a mutual customer of this storage facility. While working under the El Paso Sun, Bibi, an employee of Extra Space Storage was so kind enough to bring my partner and I out some waters. Ive happened to be a former customer of another Extra Space Storage facility not far from this one, and always had great customer care experiences and service. Thank you Bibi!!”
“I think that is a great place however, when you double the price in a year and a half that is unfair to the consumer. It is aggravating and price gouging! You paid the same amount for that building as you did when you first got it why is my rent doubled? What a rip off!”
“Im so amazed & proud of the staff you guys have here. Ms. Grace helped me so much and understand what i need it. Grace have an amazing personality, very understanding, helpful & have an awesome charisma. Good job El paso storage units. Will definitely come back & will recommend Ms. Grace with family and friends.”
“I reserved a storage unit at another storage facility, but based on the landscape of the area, it was unsafe. So I was referred to was referred to Mary's company, and not only did she locate a storage unit for me, but she also helped me download my equipment safely. I am grateful and recommend anyone to rent out a unit from her.”
“We had a great experience with Extra Space Storage. Alfred Sosa was super friendly, patient, and professional throughout the entire process. He really worked with us and helped make everything easy while we were getting a storage unit.
He took the time to explain everything clearly and made sure we found the best option for our needs. Excellent customer service and a very welcoming attitude. Highly recommend working with Alfred if you need storage!”
“OMG , where do I began? I would like to first and formost give a special shoutout to all of the employees prior managers etc, that has been involved with my mom and I's storage units LOCATED ON 135 N Resler Dr and N mesa st. Everyone has been phenomenal and so supportive and understanding of our unigue circumstances each time they arised. Now I want to specifically express great appreciation for this location's current store manager JACK. He is such a phenomenal professional leader and example to others, because of his compassion in the time of need. Everytime a emergency arised with a payment, he took into consideration our circumstances and worked with us. He always showed us support and understanding. He and another great staff member helped us stop our belongings from getting auctioned. In his absence his team member took charge of a very uncertain outcome and spoke to his higher chain of command to save our belongings in a moments time and was empathetic to us and our things. We were then able to successfully save our things and pay for our unit with a peace of mind to move out with ease. They are an amazing team and wonderful group of people that value their customers tremendously.”
“Thanks for always being a great owner of the Ripley's Storage Unit. You have always been friendly to me and Angelica and we have been renting for a long time here already. Thanks for a free 24/7 access to our storage room.”
“I've had an excellent experience at SecurCare. The property manager Dean is incredibly resourceful, attentive, and he genuinely cares about the people who rent here. As a woman storing items with my son, I always feel safe. The units are always clean and well secured, and Dean is quick to help with anything we need. I highly recommend this place to anyone looking for a trustworthy and well-managed storage facility.”
9:30AM - 5PM
5201 N Mesa St, El Paso
Self Storage
“Reasonable price and their employee Kristina was very helpful and courteous. Unfortunately no longer need the storage but if I ever do I will absolutely use them again.”
“Zulema is incredibly patient and kind. Explains things when things need to be explained. She is a asset to her employer. Fabulous representation for this company.”
“Walked in today to get some information and Stephanie was so helpful!! Great customer service!! She walked out and showed us the units! I walked out with my unit within a few minutes! Everything was thoroughly explained!! Happy customer, highly recommend!!!”
“Got a storage unit in December of 2023 until September of 2025. Jo Ann was always very responsive, professional, and kind. I will use them again in the future if in need of another storage unit.”
“came in looking for a unit and Anna helped us out so much! very kind attentive to detail, she even swept out or space for us! such a cheap price for so much space!!! 10/10”
“The management, the grounds, the storage units, the price and the processes far exceeded my expectations for a storage facillity. Irma is so helpful, knowledgable, friendly and easy to get in touch with. I will absolutely use Upper Valley Storage again if needed and recommend to all my family and friends.”
“The website didn't let me e-sign, but it was super easy to get that resolved in the office. The property is clean and well laid out. Cynthia was very friendly. She answered all of our questions thoroughly.”
“Claudia’s staff led by Javier were very professional n considerate of our raised , curved pool deck edge design n the final deck on site build was exceptional , completed in one day , as well. Thank you for a project well done!!! Sincerely, from the Sierra family.”
“I like this place, i just wish the storage would be cheaper like before. A car storage for $100 would be great!! But Joe the storage attendant is awesome !! Hes always very helpful and polite. Thx Joe !!”
10AM - 2PM
109 Redd Rd, El Paso
Self Storage
“The place is nice and big! Fair price I say, I want to remark the great employee there named Megan, she helped me with everything I need it, I really appreciate her work there!”
“I stored my dirtbike here and they are honestly one of the best storage units in town. Always convenient to go in and out when I did want to use my bike. Storage and everything was also really safe. Everyone in the office is really really nice and I really appreciate their customer service.”
“Privately owned & operated. This storage facility has customers going back 15 yrs.Nice lady in office: Josie. Owner : JulianGood people. So habla es panola .”
“The staff are friendly & helpful. I've been a long time customer and simply wouldn't rent storage anywhere else. Rates are reasonable & property is clean.”
“Recently moved to the area and needed to ship one of my cars out first before I made the long journey with my other from far away. Called up AAA storage and asked if they could accept the car on my behalf as there's no way I could be there in time, they did one better and kept my keys safe at the front desk. The lady working in the office is so nice and exactly what I needed during a very stressful move. The lot is clean and the prices are awesome, I will be recommending AAA to anyone and everyone I can.”
“Joe Falaye has helped me time and time again during one of the most difficult periods of my life. I was overwhelmed and couldn’t get the level of service I needed from PODS or other moving companies. I honestly didn’t expect U-Haul to step up the way they did, but Joe completely changed my experience.
In today’s world, it’s rare to find someone who provides honest, professional, authentic customer service, but Joe does exactly that. He went above and beyond every step of the way, making what could have been an incredibly stressful move so much easier.
I originally thought I’d only need U-Haul’s services once, but because my new place wasn’t ready, I ended up needing them multiple times. I kept coming back because of the outstanding service Joe provided, and I’ve even referred a friend to this location because I know they’ll be taken care of.
Joe is a true asset to U-Haul and absolutely deserves recognition—and in my opinion, a raise. Thank you, Joe, for everything you’ve done. You’re the kind of person who restores faith in great customer service.
If you’re using this U-Haul location, ask for Joe. You won’t be disappointed.”
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“Luis was very professional and courteous. He helped me put together a plan which included: parking space and 2 additional units. He has Great attitude and was a pleasure to work with, great job Luis!
Sincerely Raul/CEO
Investor Edge Limited Co.”